How to unfreeze screen on MacBook Air. Command esc option simultaneous push do not work
How to unfreeze MacBook Air screen. Command air option push is not working. Screen asks for password but cannot type any words in. Help
MacBook
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BreeZee_17
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Community Specialist
Hello Key3979,
Thank you for using Apple Support Communities. It's my understanding that your MacBook Air is unresponsive on the login screen. You've come to the right place! I'm happy to help.
If you haven't already, press and hold the power button to turn off your Mac. If the issue persists, reset the System Management Controller (SMC).
How to reset the System Management Controller on your Mac
If the behavior continues, try starting in safe mode. Starting in safe mode allows your Mac to run certain checks, remove caches, and prevent login items from automatically launching. This can isolate possible third party issues. Use the steps and information in the link below for assistance with safe mode:
Use safe mode to isolate issues with your Mac
Let us know the results. Please include specific error messages and any other troubleshooting steps you may have tried.
Have a nice day!