Apple watch S4 call failed

Hello

since I updated to WatchOS 6 when i try to execute a call from my Apple Watch the call fails even if i pick a call form my iphone ill be able to talk for couple of seconds and then it fails


iPhone SE iOS 13.1.2

Apple Watch S4 WatchOS 6.0.1

Apple Watch

Posted on Oct 2, 2019 10:23 PM

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Question marked as Top-ranking reply

Posted on Jan 19, 2020 3:45 PM

Hi Everyone. There is another (short) post regarding same issue. It's called "AW Cellular S3 Nike - Call Failed every time... A solution was posted on that string that worked for me as I can now answer calls on my watch. It states:


On your iPhone, go to Settings > Phone, and turn off Wi-Fi Calling and Calls on Other Devices.


In the Watch app on your iPhone, go to My Watch > General > Enable Handoff, and disable Handoff.


Restart both devices, then turn these features back on.


Here's more about Wi-Fi Calling and how calls are delivered to other devices:

Make and receive calls on your Mac, iPad, or iPod touch - Apple Support

Make a call with Wi-Fi Calling - Apple Support


Let me know if this works, test while connected and not connected to Wi-Fi.


Good luck.


Thanks for using the Apple Support Communities.

308 replies
Question marked as Top-ranking reply

Jan 19, 2020 3:45 PM in response to Gam3ngine

Hi Everyone. There is another (short) post regarding same issue. It's called "AW Cellular S3 Nike - Call Failed every time... A solution was posted on that string that worked for me as I can now answer calls on my watch. It states:


On your iPhone, go to Settings > Phone, and turn off Wi-Fi Calling and Calls on Other Devices.


In the Watch app on your iPhone, go to My Watch > General > Enable Handoff, and disable Handoff.


Restart both devices, then turn these features back on.


Here's more about Wi-Fi Calling and how calls are delivered to other devices:

Make and receive calls on your Mac, iPad, or iPod touch - Apple Support

Make a call with Wi-Fi Calling - Apple Support


Let me know if this works, test while connected and not connected to Wi-Fi.


Good luck.


Thanks for using the Apple Support Communities.

May 19, 2020 1:03 PM in response to Gam3ngine

Hi to all in this post,


I would like to share something, about this issue, I’ve had this problem since last year since Apple had updated to watchOS 6.0.2, however as of 18/05/20 I had an update to my watchOS 6 version, which the version is now 6.2.5, so go download it and I tell you my relief! What I did was I unpaired my watch from the phone to a last backup was made last year to see if it would roll back (my version then was 5.0.1) it didn’t work so, I reset the watch and updated to the new 6.2.5 now out! Boy what a relief, it worked with the latest update and I no longer get call failed. However I only get this on my iMac instead!! Dope but at least I got my watching working again after being failing for at least 7 months and I have the Apple Watch 4. So try the new download it just might work fo you. It has for me. Good luck 😉

Jul 18, 2020 1:47 AM in response to Gam3ngine

I have been following this thread since the very beginning as I was deeply affected by the WatchOS 6 update bug.


I am pleased to report that the recent update to iOS 13.6 and WatchOS 6.2.8 apparently did the trick for me.


Apple Sport Watch series 5 + iPhone SE (first gen.) working fine since the past 48 hours.

Using Siri, making/answering phone calls seems to work as supposed.


I am surprised nobody else is reporting the same.

Am I the only one left using the first edition iPhone SE paired with the Apple Watch?

Oct 4, 2019 5:29 PM in response to Gam3ngine

Hi Gam3ngine,


It seems you're having some trouble with making and receiving calls from your Apple Watch, and I want to help.


Since you seem to have tested calls a few ways and have your device up-to-date, let's try to unpair and pair your Apple Watch to see if the issue persists:

Unpair and erase your Apple Watch - Apple Support


Let me know if that helps.


Thanks for using the Apple Support Communities.

Nov 9, 2019 4:06 AM in response to B3N14M1N

I installed my iPhone SE new with the Factory-Image over Itunes - did not work.

I updated my iPhone SE to iOS 13.3 ( Publich Beta) - did not work

I paired the Apple Watch with an other iPhone SE of a friend - same issues.

The last thing i tried was to restore my iPhone Backup to an iPhone X and paird my Watch - and finaly everything is fine. Calls are working again as they should!


I called the Apple Support and told them everything i tried in the last weeks and the Support promised me to send this case to the engineers for solving this bug.


I hope this was the last time for me calling the Support-Team..

So, good luck for us all..

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Apple watch S4 call failed

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