Receipt validation failed

My son added an iTunes gift card to his account and tried to purchase an IAP on the Fortnite app. Got an error message saying “Whoops! Apple receipt validation failed: Invalid IAP receipt ID” with the ID number listed afterwards. His account was charged for the purchases but the purchases didn’t go through and he doesn’t have the access to them.

iPhone XR

Posted on Oct 3, 2019 1:56 PM

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1 reply

Eric Root

Level 10

686,297 points

Oct 3, 2019 2:22 PM in response to Rootbeergolf81

contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option. You may need to pick a problem that is slightly different than yours to get a chat option.

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Receipt validation failed

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