ios 13 stripes on photos

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Level 1

6 points

ios 13 stripes on photos

Hi,

does anyone has also problem with stripes (blue and yellow) over the pictures taken by camera on iPhone XS after update to iOS 13? I had never problem before but since the update it happens time to time - not all pictures are affected, and taking the picture again within same light condition might result with good picture, its just annoying...

It is not a problem only of mine XS, my friend has the same... I was not able to find any discussion about that so far on the internet. Is there any solution recommended?

many thanks,

Ondrej

iPhone XS

Posted on Oct 4, 2019 12:57 AM

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Answer 1

Top-ranking reply

robb_98

Level 1

4 points

Dec 27, 2019 3:31 PM in response to Ondraseek

Same for me. I called the customer service today and they told me that everything’s perfect in my iPhone XR, so the stripes could depend from an interference of something I downloaded in my phone, but it sounds strange to me. I think that it’s a problem of ios13. I hope they can correct that soon :(

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Answer 2

Jan 3, 2020 10:04 AM in response to Ondraseek

I have the lines on my photos. Took the phone to apple and restored the phone, lines still occurred. Took the phone to apple again and they repaired the camera, lines still occurred smaller and more faint but still there. Took the phone to apple again and they gave me a new phone, the lines were gone from the photos until i updated the software to ios13.3.

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