ios 13.1.2 slow, freezes

iphone 7 and 8plus, since upgrading to IOS 13.1.2 has been sluggish and freezing.


anybody else?

iPhone 8 Plus

Posted on Oct 4, 2019 1:01 AM

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Posted on Oct 19, 2019 12:12 PM

I just came of support with Apple and they suggested to restore the iPhone from a Mac or PC. I did a restore before, but directly from my iPhone. Problem is that this does not reinstall the OS. So I did a complete restore from my Mac and reinstalled all my apps manually (don't restore a backup, so yes, it's a pain)...


My first impressions is that everything feels much snappier. I haven't encountered any freezes, crashes or delays yet. Even apps that were completely unusable before (Safari, AirBnB, Mail, all MS apps) are working fine now. Maybe it's too soon and the issue will reemerge, but for now, so far so good.


The support guy also stated that if you do a clean install this way, and you immediately get the lags and freezes, there's a hardware issue. But most likely it's some kind of issue in the OS that went wrong after upgrading from iOS 12.x to 13 and then again from 13 to 13.1

100 replies

Oct 18, 2019 12:11 PM in response to 011coop

Same problem with my iPad and my daughters who uses it for work. Seems Apple are in denial. Shouldn’t their ‘professional’ support team be actively seeking feedback from everyone here experiencing this problem? How can this be sorted without working with their customers.


This fault, along with the rubbish battery management on my iPhone SE, has forced me to switch back to Android. I can no longer rely on Apple products and wish I’d switched over years ago before investing further in their products. Apple used to make quality products and give professional support, what’s gone wrong?


Oct 18, 2019 2:04 PM in response to rupaa

Hey guys! So after I almost threw my X out of a very high window, I did a factory reset and deleted a bunch of apps I don’t really use. Worked well...for a time...then back to freezing and crashing and rebooting.

After MUCH troubleshooting, I hit on a solution! The LOCATION SERVICES feature was causing my crash. So when Facebook and Waze were searching my location, I was able to ascertain that my phone would freeze up. I switched off the location services for the past 12 hours and no issues thus far.

HEY APPLE! WAKE UP!

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ios 13.1.2 slow, freezes

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