You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Scanned documents in Notes became empty after syncing with Macbook via iCloud -Softwarebug?

I scanned documents on my iPhone in Notes and finding the documents and forwarding them via Mail etc never has been a problem. Recently I synced Notes to my Macbook via iCloud. Since then, the scanned documents are empty on both my iPhone and my macbook, they appear as notes and there is a window for the scanned document, but first it says "loading document" for a while and then the frame remains empty. Only one of about 20 scans is still appearing, but the title changed weirdly on its own.

Did a mistake happen in the iCloud process?

How can I retrieve the scanned files? Does anybody see the same?


The empty frame where before the scanned file showed up looks like this:


This is the weird title the one functioning scanned document got on its own:

iPhone SE

Posted on Oct 4, 2019 3:58 AM

Reply

Similar questions

There are no replies.

Scanned documents in Notes became empty after syncing with Macbook via iCloud -Softwarebug?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.