iPhone email signature image not showing

I hope they fix it.... the ONLY reason I upgraded to iOS13.2 was for the Airbuds Pro that arrived today. I had planned to stay away until end of year because of all the bugs reported since 13's release.

"Load remote images" was already on, I turned off, restarted the phone and NO DICE for my logo....

C'mon Apple, give us 13.2.1 fixing HTML signatures ASAP! PLEEEEEEASE!

when I received the undo message it did not say “attributes changes” it just said undo. I’m not cutting and pasting my signature from a sent email from outlook, it’s sending from Apple mail so I don’t know if that makes a difference. I wish Apple Mail Had a composing setting that says HTML instead of saying Rich text so I’d know for sure.....

Soooooooo are we any closer to getting this resolved?!?! Has anyone from Apple responded? Here’s a shot of the issue I’m having. The blank squares are pictures (social media logos) with imbedded links. I believe they’re PNGs.

Funny Microsoft does have this issue...

I just performed the most recent update 13.2.3 and it still doesn’t work. I tried closing out the apps after loading the signature I tried the “undo attributes” and that didn’t work either. Still showing “null”...... does anyone have positive results with your image being back in your signature with this update?????

Having the same issue! A blank box shows up for me where the picture should be. It’s very annoying and looks unprofessional. Any work around would be great!

[Image Edited by Moderator to Remove Personal Information]

So you are saying that you have to manually add your signature logo every time? If yes, that's correct, I have no issue sending images or adding them. The issue is with the image we load into the signature setting embedding itself into a new email or a response to an HTML email.

This needs to be fixed.... I send sometimes 300 emails a day. Want my logo back and not have to do it manually!!!

It worked for me, but it shouldn't be so kluge. Should not have to install another app to make Apple's app work correctly. Will so if this stays fixed or reverts back to a null at some point.

Thank you for sharing this approach. Nice to have my corporate logo working again.

Understand, and it’s a certainty a probable solution. But the goal is to not have to work around stuff to get a solution. Apple prides itself in slick user friends products. This situation is obliviously not that. I personally appreciate the input.

For the record I’m using Outlook as a stand in.

This is very poor of apple not to take notice of this issue.

iPhone is meant to be the classy business phone. Clearly not. Can't even add a logo signature since the update.

Nothing shows poor business ethics like an email with no signature!

I see the same thing. I’m only referring to iPad OS at the moment. The image (a logo in this case) appears correctly in Mail settings, but displays as an empty box with the word NULL when composing new messages in the Mail app. I can create and see the signature successfully, logo and all, in iOS 12.4.1 on an iPhone XR.

iOS 13.3 released today and still doesn't fix the email signature image issue. "Null" is still the word. What is this, 6 updates since Apple released iOS 13?

Clearly Apple doesn't care about this issue, and if you do a Google search, there isn't much in the way of people bringing it up. Really surprised me as I would think more business users would be raising this issue.

I wonder if there are any conditions that it works naturally under iOS 13 reducing the number of users experiencing the problem. Upgrading from iOS 12.x with a working signature? Different iPhone models? I'm still running a 6s Plus, but what about an X or 11?

I had the same experience with the Spark solution: only worked for two days. I have also seen this problem on my iPhone XR in iOS12.4.1. I added a signature with a logo in Apple’s Mail app, which only ever displayed NULL in place of the image. Fool me once, shame on you; fool me twice...

Unfortunately the spark app didnt work either. I emailed a message to myself through spark and on my iPhone (ios13.3) I copied and pasted it in the signature option. I restarted it my iPhone and it didnt work, I did it without restarting my iPhone and the image came back as “null”. Do you know of any other options?

Just a thought - are you looking in the OSX or iOS App Store? “Email Signature Creator” is in the OSX App Store rather than the iOS App Store (at least, it is in the UK) - it is an OSX / Desktop App.

I'm using iPhone 8 with iOS 13.3 and have done this ******** numerous times already. Most people having same issue, would agree with me. Apple are you paying any attention to all this frustration....? Is it the limitation of the 'Logo Image' size in KB or Pixels that can be effectively embedded in the Mail signatures....? I've tried pasting Logo Image sized from 20KB to 6KB and 260X72 Pixels. Once setup it works for couple of times, after that Logo Image appears as an empty box. Why Apple is not saying something about this.....? Please provide some real answers.