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iPhone email signature image not showing

Since updating to ios13, my email signature logo is not showing in my email.


It is saved in signatures, so the signature is coming across, but the logo is a blank box?




[Re-Titled by Moderator]

Posted on Oct 4, 2019 9:25 AM

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Posted on Nov 22, 2019 3:43 PM

You only do it manually one time if you do it according to my instructions. Spark app-create signature and insert image from a picture button in spark app. Then create a new email, copy the whole signature.


Go to iPhone settings - emails - signature and paste the signature.

305 replies

Jul 13, 2020 7:59 PM in response to Patk66

Thanks for this work around but I cannot seem to get it to work. I used a gmail address for spark. Could that have something to do with it? I have other email addresses I can try but thought you might know before i keep trying as I have spent several hours on this already! Thanks so much for the help! Look forward to a response! TIA

Jul 14, 2020 10:11 AM in response to Barry7766

I can’t understand why you can’t get it to work, the email address you use is Irrelevant as you don’t actually send an email, once you’ve created the signature go to create a new email but don’t send it, copy your signature that’s you’ve created, please refer to my original post and follow the instruction to the letter, other people have managed it so I’m assuming your doing something wrong along the way, it is a bit long winded but if does work, please try again and good luck

Jul 14, 2020 10:47 AM in response to Whenpigsfly9

I can remember having a slightly similar issue prior to using the spark method, I ended up deleing all the information in my iPhone signatures, all the i formation for every signature so thx signature boxes are completely blank, I then went of the signature settings, re-booted my phone and started the operation for all signatures from scratch, I have created a total of 7 different signatures for different email addresses using this method, please try this first, good luck, wish I could help more.

Jul 29, 2020 4:11 PM in response to signature-logo-not-showing-ios

I’m not sure if anyone came up with a solution to this problem but after having this issue for sometime now I got mine to work....I used a site called htmlsig.com and created the signature I simply copied from there pasted it into my signature on my iPhone 11 Pro and it works with no issue. Hopefully this helps everyone this has been driving me nuts

Aug 5, 2020 9:50 AM in response to Ops-Master

I’m not sure if you tried this way or not but it worked well for me and has been working just fine sense.....this is the only way that worked for me all the other comments in here and YouTube videos and Internet forums would not work.


hope it helps I know it’s frustrating


I’m not sure if anyone came up with a solution to this problem but after having this issue for sometime now I got mine to work....I used a site called htmlsig.com and created the signature I simply copied from there pasted it into my signature on my iPhone 11 Pro and it works with no issue. Hopefully this helps everyone this has been driving me nuts

Aug 10, 2020 7:30 AM in response to Whenpigsfly9

In order to get a logo, you have to craft an HTML version of your sig. The logo should sit on a open/accessible site where you can link directly to it (dropbox is where ours is). Once you craft it, send it to the target phone as an attachment. Then open the attachment, copy the contents and paste in the 'signature' field under 'settings\mail'.


Finally, once it's pasted, do the shake trick to Undo Attributes.


Exit and test!



Aug 10, 2020 7:47 AM in response to KevinWhiteOne

Here's the problem Kevin. Many people have already done exactly what you have described. It has worked for them for a long time. Then all of a sudden, likely associated with a update, it stopped working. They not only know these steps, they have executed them successfully in the past. They're trying to figure out why it's not working now.

iPhone email signature image not showing

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