iPhone email signature image not showing

I'm having an even worse problem. I cannot get any of the formatting to show up in my signature in settings. I've copied the colorful signature with corporate fonts from an email and pasted in multiple time and nothing is working to get it to show. I've restarted. It's a brand new phone so I shouldn't already have to be deleting accounts to and re-setting them up just to get this to work.

I endorse Mmabe24's response. No response from Apple engineer's.

They seem to have gone vacationing after selling every new iPhone for around $1000/- to $1500/-.

A $150/- Android phone can do better than this.

Exactly, it worked for me just ONCE. the second time, that darned "null" box was there again. So should we all switch to Spark?

I can't believe the purportedly No. 1 tech company in the world can't or won't fix this issue

And when you shake the iPhone XS Max with IOS 13.3.1 Nothing happens.

it doesn't matter anymore.

Those who still have the message that reconfigures the signature correctly it works.

And those who shake and have nothing it doesn't work.

IPhone model problem ?? some devices fail?

This is completely unacceptable. I called Apple support in the UK and they stated that signature in mail is no longer supported?!

How can a company release a update which negates previous features and more importantly a feature which 100% of businesses use and have been using for years?!

I am surprised by the lack of concern by apple to flippantly tell me that it is “no longer supported”.

I expect more from Apple and hope this issue will be addressed asap and a reply posted to me.

Yup, it’s a work around, but unless you know another way of making life easier, I’d use it. I’m sure Apple know about the problem, but unless you’ve got special connections, use the workaround and move on.

it’s an iPhone issue, right, so I think the mail server is not part of the problem.

Very disturbing. None of the replies have a solution. Of course - this is Community - not support! Apple should take things a little bit more seriously and offer true support and not just "ask the community".

Shallow, Apple, shallow. Grow up. You can afford to fix bugs. But can you afford not to?

*where is the "iFrustration" logo/emoji?

My signature is comprised of name and position in top two lines then the ‘company/firm logo image’ followed by company address at the bottom lines.

But each time after setting up signatures the logo image disappears after few hours, days or attempts of out going emails, but the text lines (including name, position and address) remain.

Oh!...and taking your advice...I also tried placing a dot before and (next time) after the logo image in the signatures....but non has worked. The logo image still disappears or doesn’t remain saved....however the added dots still remain in the signatures.

My signature is comprised of name and position in top two lines then the ‘company/firm logo image’ followed by company address at the bottom lines.

But each time after setting up signatures the logo image disappears after few hours, days or attempts of out going emails, but the text lines (including name, position and address) remain.

Oh!...and taking your advice...I also tried placing a dot before and (next time) after the logo image in the signatures....but non has worked. The logo image still disappears or doesn’t remain saved....however the added dots still remain in the signatures.

#1 SUGGESTION ON THIS THREAD: The DOTS solution: The “dots” before and after the image did not work....image disappeared and I had 2 dots again.

#2. Downloaded the SPARK app and created my custom signature....then sent an email to myself....opened it in the native OS app....copied and pasted it into settings (after making sure that Load Remote Images was still selected)....pasted and closed the settings....went back to native app and created email.....now shows a small square with “null” instead of the image.

Ready for another potential solution!

Here is my signature I’m trying to get to “stick:

Heather Benjamin

561.240.4800

You are a flipping ROCKSTAR, baby!!!! It Works! It Works! It Works!! Thank you thank you thank you!!! FINALLY!!

Apple should be paying YOU :)

Thank you so much for taking the time to help all of us....such a big issue for us too....well....all things in perspective right now....it is a non-issue but I’m ready for the end of BeerFlu season now!! I’m officially professional again!! Thank you thank you!!!

Did I say thank you? Thank you!!!

Heather

It’s sad apple has no solution for this. Like said before, it makes you look incompetent when your email signature doesn’t show properly. If the solution would is a free E-mail client that truly puts apple to shame. I’m going to try the spark solution. Perhaps it’s time to switch to Samsung or any other cheaper brand that has this basic function.

I have followed your suggestion (as well as others on here) I cannot get my signature to show up even when copying from new email in Spark directly to signature settings in IOS. My signature is a JPEG. Do I need GIF? Trying to figure out what I’m doing wrong here to no avail 😩

I fully agree with you. I would like to hear something from anyone who’s working in Apple. Where’re they all. Aren’t they working from home...? Do they ever read people’s voices here. If they do, why are they so quiet about this issue. This community thread is 9 pages long now with no solution insight. Does Apple care...?

Else, I would return my phone to the employer and request for an Android replacement.

Well the conclusions are still very disappointing. Thanks to both of you for efforts to confirm this.

iOS 13.4 has been released now, has anyone tried their luck after an upgrade to the new version...?