Ringer volume continues to reset to low

After update to v13.0 (now 13.1.2) ringer volume continues to reset to low. Have the "change with buttons" set to off. Will set the ringer to max, later will check (after missed calls and texts) and ringer is set to low or off. Have performed a hard reset several times as well.


Any suggestions?


Thanks


[Re-Titled by Moderator]

iPhone XS

Posted on Oct 4, 2019 12:04 PM

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Question marked as Top-ranking reply

Posted on Oct 4, 2019 12:07 PM

Check all these 3 settings (especially #3 a & b)

1. Silent switch (above volume up button) isn't in silent mode.

2. Settings → Do Not Disturb → Do Not Disturb = OFF

3. Settings → Sound & Haptics → RINGER AND ALERTS:

a. Slide Volume all the way to the right.

b. Change with Buttons = OFF

33 replies

Oct 28, 2019 12:08 PM in response to mas.alshareef

This happens to me as well. It's made my Plantronics headset useless as it cranks the ringer volume when I connect it to the iPhone, or start charging the iPhone, or it just does it randomly and I forget until I get a phone call that is blasting through the speakers. I test it with every iOS update and it is still not fixed as of iOS 13.2 general release. I'm not sure if it's a Plantronics problem or an Apple problem but I can no longer use the headset (which is a shame because the simultaneous device connection is something AirPods can't duplicate).

Nov 12, 2019 11:53 PM in response to bobscoffee

Me too. Thought I was going crazy. I also use a Bluetooth car radio. When I connect it resets to zero and satay that way when you disconnect. It doesn’t matter what your settings are it seems to just ignore those.


i tried with buttons and without and manually setting the volume but it seems you have to do it over and over each time.


hopefully this gets fixed.

Nov 13, 2019 8:00 AM in response to bobscoffee

Since I first reported this issue / asked the question - I too have seen the volume reset to LOW after coming off of BT from my vehicle. But, I have also seen it (just this morning) reset to LOW when the alarm went off. Last night, I reset the volume to MAX before placing phone on charger. When I woke up this morning, the volume had reset to LOW.


Hopefully Apple engineers are monitoring this forum and will finally address this issue.

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Ringer volume continues to reset to low

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