macbook pro number keys 1-4 stop working

any one this issue . can’t enter in passwords due to keys not working

Posted on Oct 4, 2019 3:17 PM

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hi, 2 of the key on my macbook air O&L are not working and im unable to sogn into mu macbook air, it wont give me the option of changing my password either, soes anyone know what i can do to get in? Hi. 2 keys O&L on my MacBook Air keyboard stopped working from one day to the next and because of this, I’ve been unable to sign in to my MacBook for 2 days, I can’t even even change my password. Can anyone advice me on what to do?
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Most keys on keyboard not working at login. This is a really odd one. My wife's laptop - a MacbokAir 2014 is stuck at login. Several keys on her keyboard have stopped working so we can't type her password. So here's where it gets weirder. If I plug in a USB keyboard, the SAME keys don't work on that either. Of course, I can't boot into recovery mode because the R key is one of the ones that isn't working. I can sometimes get it to boot into password recovery mode if I do enough failed attempts, however, none of the options are useful without first being able to type a password. I don't know what her system software currently is because I can't check. Help!
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Macbook pro Keys one key is not workin* You should know which one :) What is to be done?
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1 reply

HWTech

Level 9

68,444 points

Oct 5, 2019 12:34 PM in response to elocinhealthybody

Try using an external keyboard to log in. If this works, then you have a failing keyboard on your laptop which will need to be repaired by Apple or an Apple Authorized Service Provider.

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macbook pro number keys 1-4 stop working

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