IOS 13 update screenshots are blurry

Every since I updated to the IOS 13 my screenshots are blurry not matter who I send them to. Is there a fix for this?

iPhone 8 Plus

Posted on Oct 4, 2019 3:24 PM

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Question marked as ⚠️ Top-ranking reply

Posted on Nov 29, 2019 12:57 AM

I have these settings and the low quality image mode is switched off however I still receive blurry screenshots on iMessage from an iPhone XR to my iPhone 8. However, when the same is sent on Whatsapp is it absolutely clear.

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Dec 11, 2019 9:54 AM in response to Dmmcm

I've had the same issue on iOS 13 with screenshots sending at super low resolutions. I've upgraded my girlfriend to the same, and her screenshots are just as blurry now, which wasn't an issue before the update.


One way I've gotten around it is to crop the screenshot just a little, and it sends clearly.

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Mar 16, 2020 6:09 AM in response to ravenclaw24

ravenclaw24 wrote: "Has Apple just given up & decided to ignore this issue? It still happens to me, only some times. Both on WiFi and cellular. It’s an annoying glitch. Surly someone at Apple has figured this out?"

Did you let Apple know about it via this form?:


Feedback - iPhone - Apple


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Dec 6, 2019 12:29 PM in response to davidsonl6

Same here low quality image mode is off, apple had me wipe my phone clean back to factory setting & it still didn’t work. I think it really has something to do with the network & my location because if I’m downtown the screenshots go thru fine but soon as I’m back home blurry. But only after that update because b4 then I didn’t have the problem.

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Dec 12, 2019 6:03 PM in response to Dmmcm

after talking to Apple support and not getting much help, I tried testing different techniques. I realized that when I’m on cellular data 4g it sends blurry pictures, but when LTE is turned on it doesn’t! I also tested this with my friends iPhone 11 where he turned off LTE and used 4g to send pictures and I received them blurry. Hopefully this helps!

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Dec 13, 2019 7:45 AM in response to Tt1013

You are correct at home I only get 4G & that’s when my screenshots are sent blurry or tiny. The strange part is that didn’t start til I did the IOS 13 update. Before the update I didn’t have this issue ☹️

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Feb 19, 2020 7:35 AM in response to potat0Stiks

I have exactly the same problem.


The low quality setting image is turned off, but still my screen shots continue to be sent blurred.


I have not yet noticed what the pattern is, because sometimes it is sent with normal quality but sometimes totally blurred!


How is this fixed?

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Mar 6, 2020 12:55 PM in response to Dmmcm

replying in 2020 because I too have this issue. had it with my XS Max after iOs13 update. Upgraded to 11Pro & still an issue with *some* not all screenshots. Friends in group chat always complain about it.


I have always had Low Quality Image mode off on both devices prior to me having this issue.


I hope Apple notices and FIXES it soon.

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Apr 15, 2020 8:19 PM in response to Rrosec18

Following. I’ve had the same issue. I’ve also noticed the quality of my Snapchat photos is gone. It looks like it compresses the photo then sends a smaller image.


im thinking of downgrading my iPhone because it’s constant replies of my photos being blurry. Only notice the issue with non iPhone users.

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Jul 15, 2020 7:43 PM in response to Dmmcm

I’ve had the same issue ever since I switched to an XR, and the only thing that works for me is to send the images one by one if I send them in a group, even if it’s just two photos, the recipient say they are blurry, if I send them one by one (which is very annoying), then they go through clear

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Aug 28, 2020 3:32 AM in response to Dmmcm

I have had this issue for months and finally solved it today.


I was lost because I didn’t have low quality image mode on, so I could not understand why it was happening.


I went to settings > photos > download and keep originals.


This solved it for me!

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Sep 10, 2020 3:12 AM in response to Dmmcm

Hi, I have had the same problem for a while now. Originally, I thought it was due to me having an iPhone 8 plus and the people sending me screenshots on messenger had an iPhone 11, so i thought due to different screen sizes it came up differently which I understood. I now also have an iPhone 11 but I am still having this problem on iMessage but they send clear on Whatsapp. Does anyone have a solution?

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IOS 13 update screenshots are blurry

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