Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 11 Bluetooth issues

i have multiple Bluetooth devices that will not pair to iPhone 11 pro max with 13.1.2

all devices connect fine with iOS 13 on my iPad. The issue is with the iphone 11. Previous discussion marked solved due to iOS 13.1 however the issues are not resolved after 13.1.2

anyone found a culprit, the iPhone can see the devices but will not pair, all resets, forget, etc. and been unhelpful and a waste of time due to the issue with the iPhone 11.

iPhone 11 Pro Max

Posted on Oct 4, 2019 9:09 PM

Reply
68 replies

Feb 28, 2020 11:29 PM in response to Sperritt1

My iPhone 11 Pro Max will not pair with my older, 2005 Mercedes, However my iPhone 6 and 10 paired fine. To avoid a $300 distracted driving ticket I have to use my iPhone 6 and am now paying $30 month to have 2 phones, one iPhone 6 especially for my Mercedes. This is dangerous Apple! ..... not having your new phone paired When driving PLEASE fix ASAP shame on you Apple

Mar 5, 2020 12:45 PM in response to Sperritt1

I am about ready to lose my mind!! I have had the iPhone 11 since they came out. Since my new phone, I have been unable to connect to my factory (Uconnect) radio, in my 2016 Rubicon Jeep. MORE then frustrated at this point!! I have spoken to Uconnect reps, in which I got hung up on!! She told me its an apple update that has to happen before my device will be recognized! Apple is telling me it sounds like a Uconnect issue and my dealership has no idea! They say we'll just have to wait for an update and see!

NOT HAPPY!!

ANY help on this issue would be GREATLY appreciated!!

Mar 5, 2020 1:09 PM in response to Sperritt1

From what I've read so far it seems like I might have made it farther than anyone else here. I've been working with Apple engineers off and on for the last 3-4 months. I've been giving them a list of different devices of what does and doesn't work with my iPhone 11 Pro Max. It started with my Uconnect in my 2014 Dodge Dart, and from there has been a series of headphones, and other devices. I noticed that a majority of them aren't MFi certified, but that doesn't play since the Uconnect system is.


At this point from what I gather, it seems that in the iPhone 11, and I'm not sure if it's just the Pro version or not, Apple used a custom Bluetooth chip created in house by them. This may or may not be tied to the WiFi and the new "U1" chip for localized indoor localization mapping. They might be working on a firmware update for it, but at this time running the beta for 13.4 beta 3 it doesn't look like it's on their radar.


I traded in a perfectly good phone, for this frankly broken phone. I feel ripped off, and frustrated. I can't make phone calls in my car any longer something i've been able to do for the past 20 years. I started using an old iPod for music since my headphones disconnect regularly during runs. The media doesn't seem to know or care about this issue that is literally affecting thousands of people, and no one at Apple is accepting blame. This quite frankly makes me sick.

Mar 5, 2020 2:09 PM in response to erok23

Bought my iPhone 11pro in October have had nothing but problems with hands free in my Alfa sometimes it connects sometimes it doesn’t then when it connects it drops of after a few minutes I am sure Apple knows about this problem just bought an Apple Watch series 5 thinking that blue tooth might work better in my car (no) is the answer Apple please help☹️☹️☹️☹️😃

Mar 9, 2020 8:02 AM in response to phi1514

I spoke with Apple yesterday and reported my Bluetooth issues (my truck, Bluetooth speakers, Apple AirPods, Apple watch, etc.). It does not appear that there is a fix at this time. Does anyone know if this is a hardware issue, or could it possibly be fixed by a software update? Also, do we have any recourse with our cell provider to return the phone for a refund? Thanks.

Mar 30, 2020 4:29 PM in response to Sbinny23

The truth of the matter is that the iPhone 11Pro Max is the worst iPhone that Apple has ever come out with when it comes to Bluetooth and GPS issues!! I’ve tried all of the useless recommendations of reset this, reset that, turn this off and back on again and so on! Nothing works!! These two issues are all over the Internet! Hey Apple, maybe you should test your old outdated featureless iOS system more before you dump it on the public to beta test it for you!!

iPhone 11 Bluetooth issues

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.