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Last night I was notified that my IPad Pro would be doing a software update. This morning my iPad is dead. Won’t turn on. Tried hard reboots. Nothing. What do I do?
iPad Pro 10.5-inch, Wi-Fi
Thank you. I did call Apple. I have an apt at Best Buy Geeks tomorrow since there is no Apple Store near me. I just hope Apple takes responsibility because I went to sleep and it work perfect till their software upgrade
it's stuck in DFU mode. Has a charge. it's powered up, just bricked at verifying upgrade (after a successful auth from apple servers) It's all very odd. :) I'm awaiting a decent build of catalina to try one more time. But the genius bar tech quote is literal.
Bring it into your nearest, “local” Apple Store for diagnosis, evaluation and potential options.
Let the Apple employees sort your iPad Pro issues out.
Best of Luck to You!
No good. Dead as a door nail. Tried everything. Worked perfect last night then they did software update.
DId they fix it? I was told by best buy genius bar AND apple genius bar that my previously perfect ipad pro was simply dead and they LITERALLY "had no idea why".
They didn't test/diagnose for battery failure?
iPad software update now iPad is dead
