I enter the correct serial number written in the menu of my MacBook Pro and the back cover, but the Apple website does not break it like the MacBook Pro 2012 Mid, what should I do?
Serial number: C1***TY3
[Personal Information Edited by Moderator]
MacBook Pro
Make sure you aren’t confusing zeros (0) with the letter (O) while inputting your serial number. Also check for the number (1) instead of a capital (I). I have done this on a few occasions. Just a thought.
Make sure you aren’t confusing zeros (0) with the letter (O) while inputting your serial number. Also check for the number (1) instead of a capital (I). I have done this on a few occasions. Just a thought.
Apple telephone support requires that you input your serial number, so if there is a problem with it, there is no easy way to get to a person. The problem could also be the result of a logic board replacement if the tech did not register the new board's serial number during the install. The best way in that case would be a visit to the nearest Genius Bar and have them sort it out.
I think you missed his reply to my suggestion. Looks like it turned to be a simple typo. These days when I have to input my serial number or model number I always copy and paste from the About This Mac window.
I can not ask for support, it says to me that the wrong serial number
well if you do not want to phone Apple then there is not much you can do..........PHONE APPLE !!!
Magically, he began to make his way)
No, I actually didn't. My reply was addressed to the other poster.
Okay, anyway I misunderstood his post and thouhgt the issue was not recognizing the right Mac.
Wrong serial number, but I enter the correct serial number