In Notes- excel sheet I used 2 weeks ago is missing. I have I cloud as back up but resetting phone only goes back a few days as a restore point. When I restore and go immediately to notes I see the file. But when I click on it it disappears? I have erased and restore twice. Same thing. Anyway to reset prior to recent update. Maybe 2 weeks.? At this point I wish I had just continued to back up to my computer monthly. Any suggestions?
iPhone X
Hi che-lees,
Thanks for posting. If I understand correctly, you're missing an attachment in a specific note in your Notes app; is that correct?
You mentioned iCloud backups. To clarify, were you syncing Notes with iCloud? If so, you might instead try to Use iCloud.com from a browser on a computer. When you sign in there, are you able to locate the note in question?
I hope this helps. Take care.
Hi Brendan. Thank you so much for the response. I did try logging on to I-Cloud and reviewing but the file is not there either. It was basically a excel spreadsheet I dropped into Notes. Thank goodness I had same file minus excel formatting that is still there but not updated with new add on’s since Jan. Will chock it up as a learning experience. Strange as it’s the only note missing.
Hi che-lees,
Thanks for the update. Glad to hear you were able to find a fairly recent version of your document. If you encounter similar behavior with attachments in Notes and they don't appear on the iCloud website either, you might reach out to Apple support here: Contact Apple Support
Take care.
After recent upgrade- excel notes missing
