bluetooth not working - not detecting any device.
So, I just bought a new Macbook Pro -15", 2019 (running 10.14.6) a few months ago. I am replacing my old macbook and I wanted to move over my bluetooth mouse and apple keyboard. No matter what I do, I can not get it to detect *any* bluetooth device. It gives no other information, just the little spinny dodad in the corner keeps spinning. My old macbook has no issues seeing the devices, so I know that they are out there. Also, my previously working Beats headphones no longer connect. I have tried many, many suggestions before coming here.
Things I have tried:
- Turned it on and off again, reboot, etc.
- Deleted bluetooth related plist files
- Reset PRAM and SMC
- Booted into safe mode
- Ran disk check
- Removed the devices from the old Mac and shut it down.
- Debug mode on the bluetooth icon, reset bluetooth device, remove all devices
Nothing has worked. I am at my wits end. The only thing that I can think of that might have caused the issue was that I plugged in a USB bluetooth dongle for a few minutes to check its functionality. After that, I have no recollection of any bluetooth device working.
The only bit of information I have is from bluetooth explorer - In the event log.
Process: Bluetooth Explorer 7.0.0
Operating System: Version 10.14.6 (Build 18G103)
Date: 2019-10-06 15:57:01 +0000
Initializing Bluetooth...
Bluetooth Support Initialization complete.
updateChainPower error: -3903
2019-10-06 15:57:01 +0000 Apple80211Get(APPLE80211_IOC_BTCOEX_MODE) returned error -3903
updateChainPower error: -3903
MacBook Pro with Touch Bar
