Catalina installation stuck

The Catalina installation seems to be stuck for hours with:


“Estimating time remaining...”


I don’t recall having an installation on previous OSs taking so long.


Forced reboot and back to the same stage.


Anybody?

Posted on Oct 7, 2019 3:59 PM

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Posted on Oct 8, 2019 9:27 AM

Solved.


The process is long. Like very loooooooooooong. Longer than any other OS I’ve installed (except Windows).

I just let it sit and do its thing. Overall it took about 3 hours.


Solution: Go old school grab a book. And wait

79 replies

Oct 9, 2019 11:47 AM in response to Goravani

Restarted the virtual machine after taking a snapshot for safety, and it went through the progress bar and is stuck at the same place again.. so at least it knows how to recover itself even through a restart.. I've read and been told to just wait, that this installation takes anywhere from 3 to 8 to 24 hours to install, fortunately computers can just be left on to do their thing, I imagine Apple will fix this, as it doesn't need that much time, it's definitely a loop, oh mine just changed, restarting may have helped, I'm up to the password login window... yay... I didn't have to wait it out, restarting is the thing.

Oct 11, 2019 8:59 AM in response to miner2008

I had the same problem on my 2018 MB Pro. I discovered part of the issue was it was having a hard time connecting to Wi-Fi in the background as did the install on a friends network and hadn’t saved the PW. I just turned on personal hotspot on my phone and it connected and finished fairly quickly. Didn’t realize it was connecting once the actual install begun but apparently it does. It will took an hour but had been stuck for hours when I tried this approach. Bad update from Apple.

Nov 2, 2019 8:17 PM in response to miner2008

Seeing the advice to be VERY patient, I waited a few hours and let it go overnight. When it was still the same next morning I forced shutdown by holding down the power button for a few seconds, and then restarted it and got my High Sierra login window displayed, and entered my password. It then had the black screen with apple logo saying "Estimating time remaining, then shortly afterward said "About 27 minutes remaining" This countdown continued over the next 20 minutes till it got to 9 minutes remaining, then a black screen with the apple logo, a couple more automatic re-boots and then I saw my first Catalina Island wallpaper, entered my password and all proceeded from there over the next 15 minutes - and it was all done and working!

Jan 8, 2020 7:38 AM in response to emkaykent

I'm on a 2017 IMac using normally speedy wifi. It took approximately 12 - 14hours to download and then another 14 hours to install. I bought a 3 year service plan with this computer so called Apple Care to see what was going on. I was told that Catalina upgrades to 64 bit - on some IMacs a slow process. Once it finally finished everything was fine.

Oct 9, 2019 12:55 AM in response to Richardsingapore

Just to report my experience -- after leaving my Mac at "calculating time remaining" for 5 hours, i went to bed. Woke up 7 hours later to find a nice, happy Catalina login screen. So be patient and your upgrade will probably go OK.


And to answer my own question, hopefully without angering Allan Eckert, when the upgrader appears to be stuck for hours and Control + L doesn't work, it doesn't necessarily mean that it has hung. I couldn't get supplemental info on the upgrade by doing Control + L but the upgrade still completed. Hopefully that is useful yo people in their long wait for the upgrade to complete.

Oct 9, 2019 11:26 AM in response to miner2008

Stuck on estimating time remaining as well. Upgrading a Mojave VMware Fusion virtual machine, which I know from others ultimately works. Mojave was working fine on the VM. Main Mac OS is Mojave. Putting this early Catalina on a VM because I have 32 bit apps I can't give up quite yet. Have read on the web NUMEROUS people get stuck at this point and also at another point. Some have forced it down and upon restarting it picked up better, and moved on... so it seems like it really is stuck, though I read here where others say they waited it out for 8 hours or whatever.. I'm tempted to force it down, but I dont know for sure yet what I'll do. Apple needs to address this.

Oct 11, 2019 1:00 PM in response to canine2

After 20 hours the progress bar was stuck at about 10% so I booked an online chat with Apple. The helper was not able to figure it out and suggested I tried a reboot. This just took me back to the same position so he arranged a genius appointment for friday afternoon, ( I.e. two days hence) and indicted there might be a charge for fixing it which I wasn’t prepared to accept. I just left my Mac on with the bar now at 15% . After 48 hours I looked in on the way to bed and the bar was at 98%. 1 hour later the room next door lit up and I found the Catalina screen displayed. Clicked 'set up my Mac' and went to bed. Next morning the Computer was still not set up. After reading some posts on here, I rebooted and the computer displayed my desktop. Cancelled the genius.

Lesson learned next time I’ll hold fire before updating.

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Catalina installation stuck

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