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Normally after selecting the hotel wifi you get a logon screen.
After the catalina upgrade this doesn't appear at all. There is a tick at the side of the correct SSID in the drop down list but it refuses to appear.
I've tried opening browsers, visiting captive.apple.com, changing DNS settings but all without a result.
MacBook Pro Retina
Hello Apbran, I had the same issue after upgrade.
I just reboot and loaded into Safe Mode (holding the shift key on boot) and the Captive Portal worked.
I then loaded back into Normal Mode and the Captive Portal worked.
Perhaps it is incompatible Application such as BitDefender Anti-Virus for MAC?
Hello Apbran, I had the same issue after upgrade.
I just reboot and loaded into Safe Mode (holding the shift key on boot) and the Captive Portal worked.
I then loaded back into Normal Mode and the Captive Portal worked.
Perhaps it is incompatible Application such as BitDefender Anti-Virus for MAC?
Hi Apbran, please try removing applications that could modify the behaviour of your Network Stack i.e. VPN Software like Cisco AnyConnect. It could also be an Anti-Virus Scanner.
Try my Safe Mode suggestion, if it works in Safe Mode it is an Application that is causing this.
Hi
I work in the Hotel industry in the front desk of a hotel. Now is it that you do not see the hotel's wifi's name when you go to the wifi dropdown menu? If it is and it says connected but the web browser is still not working and there portal is not coming up try putting the hotel's website URL into the search box at the top of the browser. I know at the hotel I work at. If you try to connect to our wifi network and our portal does not come up if you put our hotels website in to the search box in the web browser it forces our portal to come up. From there you put the password there and there you are connected to the internet. Try that.
Also see if the front desk has a 1800 number you can call for help. Our hotel has that. When the guest calls the 1800 number it contacts the people that are incharge of our servers and they do what is call whitelist the person's device by putting it on our network without having to go through the portal or having to put in the password.
Give both of those a try and see what happens
Good luck
Hi thanks James. The Wi-Fi networks do appear in the list but the portal page is not triggered. Previously trying to use the browser would trigger it and prompt you to login and then the routing is set to work properly. Now I just invoke it manually from /System/Library/CoreServices/Captive Network Assistant
regards
paul
thanks very much rebooting into safe mode cleared the problem. The next reboot into normal mode it displayed the login screen straight away.
this is a bug in catalina. The WiFi login window just does not appear. Here is a fix: https://poweruser.blog/macos-catalina-wifi-issue-captive-portal-broken-45610cc016b5
Hi!
I have the same issue.
How can I reboot my comouter in safe mode?
Hello. I’m running the captive portal assistant when I need to as suggested in this web page now. https://poweruser.blog/macos-catalina-wifi-issue-captive-portal-broken-45610cc016b5
Hotel wifi not working after upgrade to macOS catalina
