bertrand208 Author

Level 1

13 points

An error occurred while installing the selected updates

I've tried upgrading to Catalina but each time it reaches 511MB it fails and i get this error message "An error occurred while installing the selected updates" what can i do? Wen i first got the update notification, i tried upgrading and I was told i don't have enough storage, so i cleared my storage and tried again then i started getting this error message each time it downloads and reaches 511MB. Any idea as what's causing it and how I can solve it? Thank you

Posted on Oct 8, 2019 12:35 AM

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Oct 8, 2019 9:40 AM in response to bertrand208

I was having the same issue using Google Fiber Network, I switched over to our guest WIFI network using Cox and it worked without timing out. You might need to switch to another ISP to get it installed. Just curious what network others are using? Is it a Google thing?

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bertrand208 Author

Level 1

13 points

Oct 8, 2019 11:47 PM in response to Preston241

I switched to a different network and I was able to pass the 511MB, it downloaded right to about 4.65GB and failed and showed network was lost. I tried re-downloading again and it started at 511MB. but then it can't get pass the 511MB because i've switched back to my old network. My question is, How can I delete the 511MB that has been downloaded so that I can start back from scratch?

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Oct 15, 2019 5:03 AM in response to RareEnough

Had same problem ( An error occurred while installing the selected updates) and only changing the network solved it for me.

I don't have Google Fiber Network, so I think it somehow "blacklists" certain networks as an error. Just a wild guess.

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Oct 8, 2019 4:05 PM in response to bertrand208

Boot your Mac in safe mode by holding shift immediately after powering up and then try downloading Catalina. This solved the problem for me.

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4 points

Oct 8, 2019 7:40 AM in response to bertrand208

I have this problem too.

Download from this link helps. https://apps.apple.com/app/macos-catalina/id1466841314?ls=1&mt=12

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bertrand208 Author

Level 1

13 points

Oct 8, 2019 7:46 AM in response to Suzy14

I’ve tried the link you sent but here’s what I got this time. It says the requested version of macOS is not available 🤦‍♂️

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Oct 8, 2019 11:27 PM in response to bertrand208

I also experienced mine as well...

It started the download at 511MB and it crashes.

I don't know what to do now therefore, I should wait for Catalina 10.15.1.

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Level 1

4 points

Oct 8, 2019 3:33 AM in response to bertrand208

Same issue i had with my mac. I tried again several times until it worked.

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Oct 8, 2019 4:04 AM in response to bertrand208

same exact problem. strange... mine is stuck at 511mb as well

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Oct 8, 2019 12:01 PM in response to shaunyo67

Weirdly stuck at 511mb as well. It's crashed several times now.

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Oct 8, 2019 1:51 PM in response to Suzy14

That did not help by any means dude...

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Oct 8, 2019 9:50 PM in response to shaunyo67

Thanks mate. It works for me.

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Oct 8, 2019 11:40 PM in response to shaunyo67

This fixed my problem. Thank you!

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Level 1

4 points

Oct 13, 2019 8:14 PM in response to bertrand208

Just keep clicking "OK" when the error occurs and then keep repeating the procedure. This worked for me after around 5 consecutive tries. Good luck!!

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Level 1

4 points

Oct 13, 2019 9:54 PM in response to shaunyo67

Thank you.

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