Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Catalina update issue

I am attempting to upgrade to Catalina from High Sierra, but for the three times I've tried, I keep getting an error message that says "An unexpected error occurred while moving files to the final destination." What am I doing wrong or how can I resolve this issue so I can successfully update to Catalina?




Posted on Mar 10, 2021 4:15 AM

Reply
Question marked as Best reply

Posted on Mar 10, 2021 4:36 AM

B-Rod1984 wrote:

I am attempting to upgrade to Catalina from High Sierra, but for the three times I've tried, I keep getting an error message that says "An unexpected error occurred while moving files to the final destination." What am I doing wrong or how can I resolve this issue so I can successfully update to Catalina?





If you have issue— verify you are using the Safari browser to download/initiate the macOS links:

older macOS installer backups on this server:

https://support.apple.com/en-gb/HT211683



2 replies
Question marked as Best reply

Mar 10, 2021 4:36 AM in response to B-Rod1984

B-Rod1984 wrote:

I am attempting to upgrade to Catalina from High Sierra, but for the three times I've tried, I keep getting an error message that says "An unexpected error occurred while moving files to the final destination." What am I doing wrong or how can I resolve this issue so I can successfully update to Catalina?





If you have issue— verify you are using the Safari browser to download/initiate the macOS links:

older macOS installer backups on this server:

https://support.apple.com/en-gb/HT211683



Catalina update issue

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.