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Notes not syncing or uploading to iCloud After iOS 13 Update

I'm having an issue where, after updating my devices to iOS 13, notes from the Apple Notes app are either not syncing, randomly syncing, or syncing only after a prolonged delay (e.g. days) between my iPhone and iPad. I've tried signing out and back in to iCloud and have removed and reinstalled the Notes app on both devices. I've ensured that the OS on both devices has been updated to the current version. Interestingly, If I have the notes app open on my iPhone, I still get the notification in the dock on my iPad that the notes app is open on my phone, but the notes still fail to sync, or at best, some notes randomly sync hours or days later, between the two devices. I noticed that if I create a note in the notes app through the iCloud website, the note downloads to both my devices immediately, but notes created on my devices fail to upload.


Has anyone else had this issue and found a solution? Is this a known bug in iOS 13, similar to one with the Reminders app (which I don't seem to be having)?

Posted on Oct 8, 2019 3:55 AM

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Question marked as Top-ranking reply

Posted on Oct 31, 2019 6:12 PM

Hi all,


I have resolved the issue.


I have had the same problem as everyone  - Notes not syncing between my iPhone, iPad, MBA - all with the latest OS. I tried everything recommended and ended transferring all my notes to sit on my iPhone - then deleted all notes out of the iPad and MBA and switched iCloud off for Reminders and Notes on all three devices.


I then backed up my phone so at least I had a copy of my notes (I used iexplorer to look into the backup to make sure all of my Notes were there).


I periodically switched iCloud back on in the iPad and iPhone and attempted to create notes and see if they would sync. They did not. My wife created a note on her phone and shared it with me - and that synced as we both made changes, although it was not instant as it had been prior to the iOS upgrades.


So until yesterday things were still not working.


Then I did the following:

  • switched off iCloud again on all devices.
  • deleted all notes on the iPad, MBA and deleted any notes in the 'recently deleted folder'.
  • logged into the iCloud account to access Notes via the browser and deleted all notes/folders - including notes in the recently deleted folder.
  • The only notes left were the 480 notes I'd transferred to the 'On my iPhone' folder on my iPhone. If you don't have this option in Notes you have to go to Settings/Notes and switch it on.
  • Then I did this (this is what I think resolved the issue). I went to Settings/Passwords & Accounts/iCloud/iCloud/Manage Storage - and I looked down the list to see how much data Notes had stored in iCloud (obviously it should be zero as I had deleted all Notes out of iCloud). It was 2.2GB - ranked 5th after iCloud Drive, Photos, Messages, Backups. Obviously something was jammed in there.
  • So I swiped left and the option comes up to Delete Data. I hit that option and I think it says 'This will delete all Notes in iCloud and on you iPhone' - I say yes or OK or whatever it asked. It didn't delete the Notes I had 'On my IPhone' - but I guess it deleted whatever was stuck in iCloud.
  • I waited for 30 minutes. Then switched on iCloud on my phone, and tested making notes on my phone, and in iCloud via the browser and it all synced immediately. I then added my iPad - and the same - all synced immediately - then added my MBA and notes synced immediately between all four. I then copied a folder from my 'On my iPhone' folder - to the iCloud folder - and it immediately synced the folder and all the notes it contained between all my phone, iPad, MBA and iCloud. I then copied all the folders - and all other notes have now synced between all devices. Each account has 480 notes.
  • If you are going to follow these instructions the only thing I would do differently is use my MBA to hold all the notes in the 'On My Mac' folder. If you don't have this folder you have to switch it on in Preferences. It is easier to use a mouse to move folders around.


I'll report back if I have any problems, but it seems I have resolved this issue.


Good luck all.

Similar questions

537 replies

Oct 22, 2019 4:12 AM in response to rudi226

Thanks for the suggestion and I'm glad it's resolved for you. However I think Apple need to fix this. What you describe above is not easily achievable for many users, e.g. my 76 year old mother and would take way too long. If there's something about the existing folders or notes which is tripping up the Notes sync then in my view Apple need to find it.

Oct 22, 2019 4:15 AM in response to smccorkle13

I too cannot get Notes to sync between two MacBook Pros and my iPhone after the Catalina install. Everything else iCloud-related seems OK including iCloud Drive. Repeated tests seem to show that new notes, or modifications to existing notes, on any device do NOT get uploaded to iCloud. Checked by using the iCloud web interface. On the other hand, any changes made in the iCloud web interface sync almost instantaneously to all my devices. So it looks like the upload to iCloud is the point of failure. This has completely broken my workflow, set up over the past several years, of keeping my work logs in Notes and having them sync on all machines. At the moment the only way to work seems to be to keep a folder of TextEdit documents in iCloud Drive and work with those between devices. A return to a work style of the 1990s.

Oct 22, 2019 4:19 AM in response to smccorkle13

Yes, everyone has the same issue. icloud.com notes post fine and synching notes sometimes happens/sometimes doesn't. No real solution provided by Apple as of yet. They tell you to sign out and sign in to iCloud (doesn't fix) and Apple support gives you the run around. Catalina is the worst Apple OS upgrade. Sidecar doesn't work if you have a slightly older machine (yet third party apps are available that do it just fine). Mac Mail loses email signatures. And the list goes on...

Oct 22, 2019 5:21 AM in response to pi-apple

Done! For me, everything is fine now: 400 Notes are in-sync and stay in-sync on my 4 devices (iPad Pro 10.5, iPad Mini4, iPhone SE, MacBook Pro, all OS up-to-date).


To verify, i've created a new note on every device. Immediately the new note appears on all other devices.

Then, i've edited one of these notes on each of the four devices. Immediately, the changes appear on all the other devices.


Finally, it seems to be a question of time. After de-activating and re-activatiing iCloud for Notes all my devices last week, i did nothing but waiting.





Oct 22, 2019 5:23 AM in response to smccorkle13

Done! For me, everything is fine now: 400 Notes are in-sync and stay in-sync on my 4 devices (iPad Pro 10.5, iPad Mini4, iPhone SE, MacBook Pro, all OS up-to-date).


To verify, i've created a new note on every device. Immediately the new note appears on all other devices.

Then, i've edited one of these notes on each of the four devices. Immediately, the changes appear on all the other devices.


Finally, it seems to be a question of time. After de-activating and re-activatiing iCloud for Notes all my devices last week, i did nothing but waiting.

Oct 22, 2019 5:30 AM in response to pi-apple

Anyone else having a problem with Photos? It seems I am having a similar syncing problem with Photos. It also appears that full size jpg files are being downloaded to devices when I have it set to optimize. I am also getting ran out of memory error messages on my new MacBook, which then crashes Photos. Terrible. I waited all summer for Catalina and did not install the beta for fear of these problems. I installed the GM version and then got hit with all the issues. :(

Oct 22, 2019 7:54 AM in response to hc2008

Possible Solution: I did the same thing as JochenfromKiel, removed iCloud sync from my Mac, iPad and Phone. Took a shower. Came back and re-enabled one at a time. So far, things seem to be working correctly again. Just note that if you have unsynced notes on any of the devices, you will lose them, the notes that sync will be from your online iCloud account, so sign in and check what's there before you do anything.


Oct 22, 2019 7:07 PM in response to smccorkle13

I am experiencing this issue as well. Notes on my iPhone will sync to iCloud only when they want to (which seems to be random), and same with my Mac. I have lost a few notes that I created after updating to Catalina and iOS 13.1.3 because of the syncing issue. I explained the issue to Apple support and my call was escalated to a senior technician, who ran me through troubleshooting steps that I had already tried. I asked him if this was a known issue/bug, and he told me it was the first time he'd heard of it. I'm currently in the process of moving my notes over to OneNote.

Oct 22, 2019 7:15 PM in response to migueleh

This doesn't work for me. If I use the iCloud browser view, I can update it and it pushes changes to both my phone and Catalina install on my Mac Mini. If I update the other two, the changes aren't pushed back. This happened after unchecking and rechecking sync-to-iCloud on my iPhone Xs Max. It appears that for devices that are syncing, they're only syncing in one direction, so for the moment, I'm only updating notes using the iCloud browser view, under the assumption that the master copy is in the cloud.

Oct 24, 2019 7:17 AM in response to smccorkle13

I am having the exact same problem. I have a December 2017 MacBook Pro 15" with Catalina 10.15 (updated version of OS), an iPhone 6 with iOS 12.4.2 and an iPad Pro 12.9" with iOS 13.1.3. All my stuff is syncing except Notes going from the MacBook Pro to the iPhone or iPad, AND not synching from the iPad to the MacBook Pro or iPhone. It works going TO the MacBook and iPad from the iPhone 6, just not FROM the MacBook or iPad . Changes from the iPhone 6 appear on the iPad and MacBook in seconds. Nothing in the other direction. I’ve also done the whole sign out and sign in rodeo (and lost some Notes that were created on my MacBook in iCloud that had not synched).

Notes not syncing or uploading to iCloud After iOS 13 Update

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