apple music memory leak

I've just upgraded to Catalina and started using apple music. Even while idle (aside from "loading artwork" which I'm guessing is a result of switching from iTunes to apple music) I'm seeing the RAM constantly increase. I just checked the performance monitor and sae apple music using 86GB! I've restarted the application and I'm monitoring now and can see it constantly rising.

Posted on Oct 8, 2019 7:44 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 8, 2019 1:15 PM

It does seem like the album artwork sync was the issue. I ended up deleting a 4GB folder of "album artwork" from my iTunes folder. This retained all artwork that was embedded in music files but I've lost a lot of other artwork which I'll just have to reimport. I can say though that since deleting this folder the sync notification has gone and iTunes now doesn't use more than about 1.6GB of RAM.

123 replies

Oct 10, 2019 8:50 PM in response to RR29

Just delete it. It sounds brutal but that’s the only thing that worked for me. It must be a whopper of a bug as most of my artwork was still intact. How that works with the artwork in the trash I don’t know unless it all disappears when I empty the trash but I would rather lose the artwork than force quit every 10 mins

Oct 23, 2019 11:38 AM in response to henry vm

There was a Catalina update earlier this week. I can confirm that this did NOT fix the issue.


On a brighter side, this has caused me to revisit PLEX and it's been great. Since the whole point was to spin off Music, and you're going to lose all your manually updated artwork anyway.... why not? At least this way you're not getting pestered every 5min to sign up for Apple's subscription service (#sothirsty).


FWIW my library is ~60k, about 90% of which is on a shared WD Wireless drive.

Oct 8, 2019 12:16 PM in response to issueskid

I have the same issue, I have to force-quit music every time and it is essentially useless after you run out of physical memory and the system starts to swap.


I notice that on the lower-left of the Music app, below the playlists, there's a status message indicating "Loading artwork...", I suspect this has something to do with the memory leak (for surely this is a leak).


My library has about 9000 songs. I'm not sure if this is considered a lot, but perhaps it chokes trying to re-load all the artwork from the migrated iTunes library....

Oct 8, 2019 4:29 PM in response to issueskid

My 30,000+ song library has crashed three times while doing the "loading artwork" routine so I've given up. Each crash takes more than 30-min to recheck the library before the app can even be used. Then the cycle starts again. I knew enough that DJs were being advised not to dump iTunes but I thought that had more to do with how they manage their tracks not something as fundamental as album art. Unbelievable. If it is a library size issue I wonder what is the current threshold size where it becomes unstable?



Oct 12, 2019 8:19 AM in response to paulofromseixal

I agree with all of you. Things have pretty much returned to normal for me after a few days of frustration. Like most suggested, I moved the Album Artwork folder out of iTunes and it must have worked. It looks to me like my artwork has now corrected itself, and everything is working properly. Like most of you, I have been collecting music for a very long time and my database is very important to me. I have a lot of music that can't be found on any streaming service and other songs that I have personally edited to suit my own taste. These items cannot be duplicated. So I depend on this program mainly as a database for my music, and I definitely do not want any type of mix and match service. Thanks for all of your advice and comments.

Oct 20, 2019 6:58 AM in response to Pete Marchant

My impression is that the Music app just used up every bit of bandwidth while it scrambled to get everything as it wanted, causing the crashes and hangs. Now it seems to have caught up with where it thinks it should be everything has settled down. For me all of this happened before the update was rollout last week, so I don't see any connection there. Maybe some future limit set on the amount of memory that an app can monopolize would be helpful!?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

apple music memory leak

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.