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Level 1

12 points

Can't play music from my iPod Classic in the Music app on macOS Catalina

Before the update, as all we, I used to sync my iPod Classic and play music from it in iTunes, but yesterday I just updated to macOS Catalina and found the surprise that when I connected my iPod to the computer and tried to play a song from it, it just does nothing, nothing happens, also there's not right click to song, cannot sync playlists because it says it'll delete everything and so on, and I've been syncing my iPod with the same computer since Sierra, I mean, is the same Library, what happened? Did iPods just lost support with Catalina?

iPod Classic

Posted on Oct 8, 2019 8:18 AM

Best reply

whalecanes

Level 1

45 points

Posted on Oct 8, 2019 2:17 PM

Well peeps I FIGURED IT OUT and unfortunately it's time consuming. YOU HAVE TO RESTORE THE IPOD CLASSIC!!! Yup wipe it clean and reload it all back. I have 20,000+ songs to do so that's why I mentioned time consuming but its syncing up nicely now. Just doing bits at a time.

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38 replies

askbarnabas

Level 10

103,707 points

Oct 8, 2019 2:20 PM in response to whalecanes

That is why I suggested it close to the end. it is a big step/process. Thank you for the update.

Oct 11, 2019 6:53 AM in response to askbarnabas

Mine will sync, shows all my library, but won't play anything.

Ericz228

Level 1

4 points

Oct 20, 2019 12:47 AM in response to holitaish

same here .I called apple twi .nobody can fix it .

I thing macOS Catalina immature.

Oct 23, 2019 1:44 PM in response to holitaish

Same problems. After 2 hour talk with Apple Support manager, they wrote up a "ticket" and promised to get back to me. I suspect that there is NOT an easy fix.