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Since installing Catalina yesterday, multiple crashes from userspace watchdog timeout

Since I installed Catalina yesterday, I have had around five crashes with the error:


panic(cpu 6 caller 0xffffff7f8879cad5): userspace watchdog timeout: no successful checkins from com.apple.WindowServer in 140 seconds


Any solutions. iMac Pro had been operating fine before update. Only apps running at the time were Chrome and TimeMachine backing up to a Drobo 5N2 (plus of course background apps like Google Backup and Sync, Dropbox, etc).

iMac Pro

Posted on Oct 8, 2019 9:20 AM

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Posted on Oct 11, 2019 12:43 PM

This happens to me reliably when i have an external monitor connected though a docking station and system is idle. If i have a video or other non static content displaying on the external monitor, my MacBook Pro I9 does not crash. This is new for Catalina and same configuration did not crash on Mojave. Need a fix...

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577 replies

Jul 27, 2020 4:03 PM in response to ProfessorScott

I have two Mac Minis that I run as headless servers, both started exhibiting this behavior after upgrading to 10.15.6. I never ran into this before, so I thought it was a problem with this latest version of the OS. But now after reading this thread and others, I'm seeing the problem has existed quite a bit longer. I'm not sure why it just started happening for me.


As I said, I was using these as headless servers so there is no monitor or keyboard attached. I purchased a couple HDMI display emulators, to trick the Minis into thinking there is a monitor attached, thinking that might help alleviate the situation, but it hasn't made any difference.


On one computer (Mac Mini Late 2012) the crash and reboot happens multiple times a day, usually once overnight and 1 or 2 more times throughout the day. On the other one (Mac Mini 2018) the crashes happen less frequently, usually once every day or two.


I've read that one possible solution is to display Power Nap. I did that on both, but the 2012 mini still crashed today after making that change. So I don't think that is the solution. I've also read others post about issues with external monitors connected to a MacBook Pro, but that obviously doesn't apply in my case.


Hoping against hope that someone might have a solution, but moreso, I just wanted to add my voice to the chorus. Hopefully someone at Apple will take notice, and we'll get a fix sooner than later.

Jul 28, 2020 6:49 AM in response to Monkeyman8

Hardware acceleration has nothing to do with the watchdog timeout kernel panic.


The problem is likely associated with a kext conflict as result of a memory leak. It has been reported by users of both apps to their respective developers who are already aware of. Hopefully this issue will be corrected on an upcoming release followed by a supplemental update from Apple.

Jul 28, 2020 8:50 AM in response to dragontorc

dragontorc wrote:

... as result of a memory leak.


Don't think it's memory leak, as I've had the WindowsServer hang and Watchdog reboot as the machine was starting up following a hang/reboot.


On the up side ... 10.15.6 (19G73) Public Release does seem to have fixed the issue for me. It's been a few days now since hangs, where I was seeing almost one an hour.


( iBin Mac Pro 2013 with D300 )


Jul 28, 2020 9:13 AM in response to DOL_Mark

Unfortunately 10.15.6 definitely hasn't fixed the issue, but maybe your user behaviour isn't triggering it as much (yet).


I drove away for the entire weekend with my laptop left at home, physically open with the screen locked. Fully expected to come home on Sunday evening to a rebooted login screen with the usual enter password, TouchID disabled after reboot message. But it wasn't, it had sat there the whole time quite happily. Got through yesterday without a freeze and most of today until about 45 minutes ago.


Frankly I'm astonished this isn't getting more public attention. Unlike a separate issue the 2020 13" model that I have has, this issue seems to be affecting users across vast swathes of different hardware profiles; how this was not detected in testing I don't know.

Jul 28, 2020 1:32 PM in response to dragontorc

I agree with your observation about avoiding VMWare Fusion. I had no crashes today after avoiding running a Windows 8 VM in VMWare Fusion (as I normally do). And I have all of the bad-for-this crash problem energy saver items checked (i.e., turned on): Put hard disks to sleep, Enable Power Nap, and "Prevent computer from sleeping" as unchecked. I still have all Sidecar items unchecked as I mentioned in previous posts. I have 3 external monitors connected and have been running MS Teams in the 3rd monitor, which is usually the kiss of death wrt causing an upcoming crash.

Jul 28, 2020 1:58 PM in response to Noah Morah

I have had no problems with VMWare Fusion (CentOS7 and VoidLinux) triggering this watchdog panic. Since the 10.15.6 update I have had no crash/reboot instances whether running Fusion or not. Under 10.15.5 I had watchdog crashes related to the system going to sleep while connected to an external monitor in clamshell mode. While I was often running Fusion at those times, the system *never* crashed while I was actively working, but rather only when I tried to wake it up after a sleep. When I successfully implemented the 'caffeinated -d -u' workaround advertised in this thread the system never crashed even under the more problematic 10.15.5 while running Fusion and/or after sleeping.


I heartily agree with danpalmer that it's rather shocking this issue isn't a lot more public at this point. I first tuned in due to my own clamshell/extmonitor crashes which began with the 10.15.5 update, but it seems more and more that there are a LOT of conditions which trigger this other than my own (which I am certainly delighted seems to be fixed for the moment by 10.15.6). This is atrociously unacceptable OS performance for a major vendor. Hope Apple starts selling more watches -- between the POS broke-keyboard 2016 MBP they sold me (which I had to ship off for factory repair THREE TIMES), this fiasco, and the long-time-broken Terminal app that took them about a year to fix, my estimation of Apple's hardware and software capabilities have plummeted over the last 3 years.

Jul 28, 2020 3:19 PM in response to Noah Morah

I'm not running VMWare Fusion at all. But I am running VitualBoxVM with an Ubuntu VM. And it happens multiple times per day.


As much as I hate to do this, I'm considering trying to do a timed reboot every couple hours, since that is more elegant than having a crash. I've had a few corrupted databases within the Ubuntu VM, which I've had to restore from a backup. At least with the timed reboot, it would be a graceful shutdown rather than a crash and potentially corrupted files.

Jul 29, 2020 4:48 AM in response to BlakeEiseman

POTENTIAL SOLUTION


After it getting so bad that last night I had a whole 14 minutes in between kernel panics, I did some more online research this morning and found a bunch of threads of various forums claiming issues with Google Drive File Stream, which I have installed (along with VMware Fusion, Virtualbox etc that have been mentioned in this thread).


The solution that has worked for thus far since implementing it this morning has been to go into System Preferences, Spotlight, Privacy and add any GDFS roots as exclusions from the locations Spotlight should index.


I’m not sure whether this is something to do with GDFS files not actually being present on the system and the copy on write functionality of APFS which Catalina requires failing to index them properly and somehow causing watchdog to crap itself, but regardless, so far it has apparently solved the issue.


If this is indeed the case then it's plausible similar solutions like Dropbox's Smart Sync may also need excluding (I don't have Smart Sync switched on mine so can't confirm).

Since installing Catalina yesterday, multiple crashes from userspace watchdog timeout

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