Since installing Catalina yesterday, multiple crashes from userspace watchdog timeout

Since I installed Catalina yesterday, I have had around five crashes with the error:


panic(cpu 6 caller 0xffffff7f8879cad5): userspace watchdog timeout: no successful checkins from com.apple.WindowServer in 140 seconds


Any solutions. iMac Pro had been operating fine before update. Only apps running at the time were Chrome and TimeMachine backing up to a Drobo 5N2 (plus of course background apps like Google Backup and Sync, Dropbox, etc).

iMac Pro

Posted on Oct 8, 2019 9:20 AM

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Posted on Apr 14, 2020 1:23 AM

I solved! it was enough to start the PC and press cmd+R and keep it pressed until a screen appears to reinstall the operating system. I chose to reinstall it, and it was the correct choice, I have not lost any data, simply reinstalled the OS from the beginning. After 45 minutes the OS is back to 100% operational, it restarts and shuts down regularly, I don't tell you how happy I feel! try it too. i follow this instruction:

<< (Restart, while holding Command-R)

If you can, run Disk Utility, and try a Repair Disk.

If that completes with no problems found, Quit Disk Utility, which will return you to the recovery menu.

Then, you will likely want to Reinstall OS X. It will use your internet

connection to download the system, then will continue with the

reinstall. You won't lose your own files and apps, but the reinstall

will simply reinstall the system in place.

Assuming your boot drive is still good, that should fix your kernel panic issue. >>


Link: https://forums.macrumors.com/threads/panic-cpu-2-caller-error.1961380/




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577 replies

May 27, 2020 9:10 AM in response to BnzVio

In my case MacBook Pro 2018 with two monitors connected with Caldigit T3 Plus still having the same crashes after installing macOS 10.15.


Not sure what else to try after a complete macOS reinstallation and Caldigit firmware update. This issue has been happening since Catalina beta 1 and, most likely at this point, will be left behind. Hopefully macOS 10.16 addresses this problem from the beginning.

May 31, 2020 3:25 AM in response to ProfessorScott

panic(cpu 2 caller 0xffffff7f8b1a1ad5): userspace watchdog timeout: no successful checkins from com.apple.WindowServer in 120 seconds

service: com.apple.logd, total successful checkins since load (5540 seconds ago): 555, last successful checkin: 0 seconds ago

service: com.apple.WindowServer, total successful checkins since load (5510 seconds ago): 536, last successful checkin: 120 seconds ago



Time machine set to manual, all 4 ports taken: external monitor connected directly by type-c to DisplayPort cable + Hub with USBs + External HDD with Time Machine + Charger

Jun 1, 2020 6:18 AM in response to ProfessorScott

Same problem dual monitors attached and time machine running. Happens even during active use.


panic(cpu 1 caller 0xffffff7f862f9ad5): userspace watchdog timeout: no successful checkins from com.apple.logd in 120 seconds

service returned not alive with context : unresponsive dispatch queue(s): com.apple.firehose.io-wl

service: com.apple.logd, total successful checkins since load (1940 seconds ago): 183, last successful checkin: 120 seconds ago

service: com.apple.WindowServer, total successful checkins since load (1910 seconds ago): 191, last successful checkin: 0 seconds ago


Backtrace (CPU 1), Frame : Return Address

0xffffff920eabb720 : 0xffffff800571f5cd

0xffffff920eabb770 : 0xffffff8005858b05

0xffffff920eabb7b0 : 0xffffff800584a68e

0xffffff920eabb800 : 0xffffff80056c5a40

0xffffff920eabb820 : 0xffffff800571ec97

0xffffff920eabb920 : 0xffffff800571f087

0xffffff920eabb970 : 0xffffff8005ec2858

0xffffff920eabb9e0 : 0xffffff7f862f9ad5

0xffffff920eabb9f0 : 0xffffff7f862f97fa

0xffffff920eabba10 : 0xffffff8005e54aae

0xffffff920eabba60 : 0xffffff7f862f8cfe

0xffffff920eabbb60 : 0xffffff8005e5dcd3

0xffffff920eabbca0 : 0xffffff80058082b2

0xffffff920eabbdb0 : 0xffffff8005725328

0xffffff920eabbe10 : 0xffffff80056fbcc5

0xffffff920eabbe70 : 0xffffff8005712aa2

0xffffff920eabbf00 : 0xffffff8005830d05

0xffffff920eabbfa0 : 0xffffff80056c6226

Kernel Extensions in backtrace:

com.apple.driver.watchdog(1.0)[B435C72B-B311-3C67-8AA1-1D5CE0FAD429]@0xffffff7f862f8000->0xffffff7f86300fff


BSD process name corresponding to current thread: watchdogd


Mac OS version:

19F96

Jun 5, 2020 1:20 AM in response to Peter Galvin

Yeah, will do that. Already spoke to support. Last crash yesterday, trying to shut it down (no external devices connected) was the definitive motive to do so:


panic(cpu 0 caller 0xffffff8008cc3183): "PowerOff timed out in phase 'Notifying priority clients'. Total 30000 ms:
vfs_unmountall: 1195 ms
Blocked on priority client: 31394 ms @ 0x<ptr>, com.apple.iokit.IOStorageFamily(2.1)[E13E9C61-F1F5-3A81-B1EF-65669C3CBDBF]@0x<ptr>->0x<ptr>
"@/AppleInternal/BuildRoot/Library/Caches/com.apple.xbs/Sources/xnu/xnu-6153.121.2/iokit/Kernel/IOPMrootDomain.cpp:5403


🤦🏼‍♂️

Jun 6, 2020 10:47 AM in response to Monkeyman8

I tried everything! PRAM NVRAM ... No success. I just found out yesterday that in my case the sleep / wake up issue only exist when the power plug is connected. My Mac not connected to the power cable behaves normally. In Mac Rumors they told me not to worry and that it is not a hardware issue. Still doubting if bringing it in to service. Problem is the being without working tool for a week or so.....

Jun 8, 2020 7:47 AM in response to Draisma

From what I've read in this thread the current Catalina 15.6 Beta doesn't fix this. Does anyone know if they are at least prioritizing fixing this issue for the full release? My understanding is that the full release will happen around WWDC which happens on June 22. I'm just trying to figure out if it's worthwhile to do a clean Catalina install or not, although I have read that the issue persists with a clean install.

Jun 8, 2020 8:14 AM in response to Monkeyman8

Monkeyman8 wrote:

From what I've read in this thread the current Catalina 15.6 Beta doesn't fix this. Does anyone know if they are at least prioritizing fixing this issue for the full release? .

Unfortunately you wont (shouldnt) see any comments from anyone on the Beta due to its privacy agreement. Anything mentioned here is also removed by the Moderators.


... and yes I have tried a clean install on my Mac Pro (iBin) some months ago. It didn't help me although some have reported improvements. You could potentially install on to a USB SSD and boot from that to test without disrupting existing install.

Jun 11, 2020 8:09 AM in response to TheForensicGuy

I just setup two LG 4K (27UL850) monitors today and started experiencing this issue on my 16" MBP.


I crash when going to sleep or turning off my displays 100% of the time when the laptop is in clamshell mode and BOTH monitors connected.

I don't crash when only one monitor is connected or both are connected and the laptop is open.

Both are connected via USB-C. I tried using a USB-C to DP adaptor for one of the monitors but it didn't make a difference.


I tried disabling my spotlight index and it unfortunately didn't help :(


I'm receiving the same kernel panic error that most people are reporting:

panic(cpu 6 caller 0xffffff7f8879cad5): userspace watchdog timeout: no successful checkins from com.apple.WindowServer in 140 seconds


If I come across anything I'll post any results I find, and I'm happy to try out things to troubleshoot the problem.

Jun 13, 2020 5:46 PM in response to Monkeyman8

I have been using a 16" MBPro running Catalina for a few months in clamshell mode with an external Philips monitor with no occurrence of this problem. Today I updated to 10.15.5 (from 10.15.4, I'm 90% sure) and my system now locks up and eventually crashes every time the display sleeps. Guess that's progress of a kind! If anyone out there is still running < 10.15.5, don't update.


I tried the suggestion about disabling spotlight, but the system crashed again the very next time it went to sleep.


Yuck!

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Since installing Catalina yesterday, multiple crashes from userspace watchdog timeout

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