PDFs won't open since Catalina

After updating to catalina, i noticed that all of my PDF icons changed to Affinity Photo. when I went back in to change the default to Preview, it took care of that issue, but now nothing is opening at all. Preview opens, but the PDF does not. i now cannot open PDFs at all. Is anyone else having this issue or know of a workaround?

Posted on Oct 8, 2019 10:57 AM

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Posted on Dec 4, 2019 1:59 PM

I also had this problem. My solution was to right click the pdf file and select Get Info. There is a small section named "Open with:", which showed Preview as the default already. I simply clicked the dropdown button and reselected Preview as the preferred option.


The button "Change All.." then became available to select, which I did select and also then confirmed the dialog box to update to use preview for all similar docs.


Worked after that. Good luck!

117 replies

Nov 7, 2019 9:24 PM in response to mdebernardi

The problem seems to be with the Desktop. If a pdf is downloaded directly to a folder (that's not on the Desktop) it opens fine in Preview. However when dragging the file out of the folder back to the Desktop the problem reoccurs. To delete error file from the Desktop: Finder>File>Hold Option key>Delete immediately...

Nov 15, 2019 3:00 AM in response to mdebernardi

In my own words: (MacBook Pro Retina late 2012, OS Catalina)

  • Unable to open any PDF files via Preview for a few weeks now (error message: Unable to open File or Document).
  • Premise: since installing Dropbox on my Mac a few weeks ago, for some reason I keep choosing "not now" whenever prompted to allow Dropbox to access files my computer.
  • Tried to install a PDF app, but to no avail.
  • Today at some point I was asked again to allow or deny Dropbox to access my computer and decided to give it permission and guess what?
  • Problem resolved.

Mar 12, 2020 3:08 AM in response to mdebernardi

My Preview couldn't open PDF from time to time. I have tried those fixes in previous replies, but it doesn't seem the issue was permanently fixed, which came out after some time. So something must be wrong with the launch services.


Then I tried CleanMyMac > Maintenance > Rebuild Launch Services, which worked immediately without restarting. Hope this is a permanent fix. I will report back if it is not :P

Jan 16, 2020 6:39 PM in response to mdebernardi

Yes, one of the early steps was to create another user account and try opening PDFs there. Worked perfectly. Back in my real account, nothing worked. Eventually they had be go to a different administrative account. Delete my real account *retaining* the files (I keep pretty good Time Machine backups, but still nerve wracking). Then create a new account with the same name and the same user directory. A number of settings were reset to “factory defaults”; the one I remember is that bash was replaced by the new default zsh.


So, yes, they had me delete and recreate my real user account!

Oct 15, 2019 2:01 AM in response to mdebernardi

I think there may be a problem with the Preview app. I posted a problem I am having with Preview opening PDFs only a week or so ago with no solution. I have reported this to Apple but don't suppose I will hear.

My post is here; https://discussions.apple.com/thread/250719196

These PDFs, some are quite large refuse to open in Preview but will, by using Adobe Acrobat Reader (Ver. 19.012.20040).They open almost immediately in Adobe but I much prefer the design & layout of Preview to Adobe.

Nov 18, 2019 8:33 PM in response to garycmartin

My original posting about Preview app not opening PDFs appears to have gone into the ether.


However, my problem is that my PDFs (Genealogical records) amount to some many thousands of pages (eg. 170 MBs to over 156,000 pages of 374MBs) and Preview just will not open them (it goes into not responding requiring a force quit command).


If I go to Adobe Acrobat Reader DC they will open almost immediately!!


These files previously worked well with Preview in the older systems but since Mojave & Catalina I have had to resort to using Adobe Reader - much preferred the older method and look of Preview.


Much smaller PDFs that I may have, work OK with Preview (ie, jpg, png.)


I have tried all the tricks recommended above like re-setting permissions etc even spending some time with Apple techs on the phone including screen sharing but..............


Very frustrating


Jan 15, 2020 9:50 AM in response to garycmartin

I've had this issue three times now. The first time, Apple support tried many different things to no avail, and then took a few days to get back with the working suggestion. That suggestion was sort of an atomic bomb to kill a fly, as it involved deleting and re-creating my user id. The second time, I didn't have time to wait for Apple, so I did the user id thing myself.


The third time I found this thread. It was

/System/Library/Frameworks/CoreServices.framework/Frameworks/LaunchServices.framework/Support/lsregister -kill -r -domain local -domain system -domain user

that did the trick for me.

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PDFs won't open since Catalina

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