iTunes remote for iPhone dont work with Catalina

How do you get iTunes remote for iPhone to work i Catalina ?

Posted on Oct 8, 2019 1:48 PM

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Posted on Dec 11, 2019 3:57 AM

Terrible, non-intuitive UI...

Here's how I got it to work. (on Catalina 10.15.2 and iOS 13.3):


  1. Have the Phone and Mac on the same network.
  2. (on the iPhone) Open "iTunes Remote" App
  3. In upper right, tap [Settings]
  4. Tap "Add an iTunes Library". (It will show a 4 digit code) LEAVE THE IPHONE ON THIS SCREEN
  5. (on the Mac) Open iTunes... oops, I mean the "Music" app
  6. Look under the heading "Devices" for the name of your Phone (with a black square "play" icon next to it). Your phone will probably also be listed below it with a "phone" icon... ignore that.
  7. Click on the "Play" icon and name of your phone.
  8. The Mac will now show you a screen where you can enter the 4 digit code from Step 4. Enter the code.
  9. Done. You can now control Music from your Mac with your Phone.


Oh, what a terrible road this has been.

Hope this helps.

327 replies

Oct 10, 2019 11:50 PM in response to bofromoslo

Thanks for your reply. I too am a daily user of the Remote App to control and play music throughout our home. On my iPhone, (Catalina and iOS 13) all of the functionality that existed in the remote app to control and play music from my Mac now exists in the "iPhone music" app, including directing play back to our Apple TVs and wireless speakers on the network. iPhone battery is not an issue as the app is directing the music over the network directly from my mac to the playback device, in the same way that the remote app used to. The "remote app" now seems to just work for controlling Apple TVs, although you can use it to view your mac music library, but not play it. This is what I am experiencing so... hope this helps.

Best, Cliff

Nov 4, 2019 3:14 PM in response to panahead

I don't know if iTunes via Retroactive works with iTunes Match, but it does work with the Remote app on the iPhone. However, it does not seem that you can use the same music library with iTunes and Music. The 32 bit vs 64 bit difference does not seem to have any effect on performance. I am using both Music and iTunes via Retroactive and had to set up separate libraries for each. I have them both identical at the moment, and did that by taking new albums that I had added to the Music library, copying them, and pasting them into the 'Automatically Add to iTunes' folder. You have to run iTunes (Retroactive) and Music with separate but equal libraries, if you want to do what you are asking about. That's what I've found out so far, without a workaround,.

Dec 19, 2019 3:07 AM in response to ZebraNetwork

I initially had the same problem as everyone else above until I tried the steps outlined above. Now my iPhone and iPad work with Apple Remote no problem. My steps did not include "click on Add Manually." I turned on Home Sharing on both the Mac and on the Apple Remote and then mine connected automatically. Are you signed on the same Apple ID on both your Mac and your iPhone, and then restarted both your Apple Music and Apple Remote App? After reading your post I tried the "Add a Media Library" from the Apple Remote Settings out of curiosity on both my iPad and iPhone. A "Devices" line pops up on the left side of Apple Music between the Library List and the Playlist. When I click on that it does ask for the passcode displayed on my devices. The only other thing that I can think of is I am using MacOs10.15.2, iOS13.3, and iPadOS13.3. Good Luck!

Nov 2, 2019 6:42 PM in response to shaun.r

If you don’t mind a long way around there’s 3rd party app called Screens... available through the App Store that allows you to remotely control your computer.. even if you’re not on the same network... it took the place of apple desktop remote.. it is a work around.. not nearly as elegant and simple as ”remote”...

it requires a download and install to the computer and to the iOS device..

Nov 19, 2019 11:10 AM in response to enfuego66

enfuego66

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Nov 18, 2019 2:55 PM in response to bofromoslo

Here's what I did to get Remote App to work. Click on the Apple, go to System Preferences, then Sharing, then click the box on the left hand side for Media Sharing. Also click the Home Sharing button. It worked for me. Good luck!




I tried this and all the boxes you described are already ticked but remote won't work.

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iTunes remote for iPhone dont work with Catalina

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