iTunes remote for iPhone dont work with Catalina

How do you get iTunes remote for iPhone to work i Catalina ?

Posted on Oct 8, 2019 1:48 PM

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Posted on Dec 11, 2019 3:57 AM

Terrible, non-intuitive UI...

Here's how I got it to work. (on Catalina 10.15.2 and iOS 13.3):


  1. Have the Phone and Mac on the same network.
  2. (on the iPhone) Open "iTunes Remote" App
  3. In upper right, tap [Settings]
  4. Tap "Add an iTunes Library". (It will show a 4 digit code) LEAVE THE IPHONE ON THIS SCREEN
  5. (on the Mac) Open iTunes... oops, I mean the "Music" app
  6. Look under the heading "Devices" for the name of your Phone (with a black square "play" icon next to it). Your phone will probably also be listed below it with a "phone" icon... ignore that.
  7. Click on the "Play" icon and name of your phone.
  8. The Mac will now show you a screen where you can enter the 4 digit code from Step 4. Enter the code.
  9. Done. You can now control Music from your Mac with your Phone.


Oh, what a terrible road this has been.

Hope this helps.

327 replies

Dec 11, 2019 2:34 PM in response to iceonaboy

Agree, I had to connect my iPhone to my Mac using wifi sync. I'm sure connecting it via cable would also work. Then the additional iPhone icon shows up in Music. Then I went to the Remote app/settings/ add iTunes Library then entered the code.

The only wrinkle is that on the Remote app, I now have 2 iTunes libraries to choose from. The original one does not work, the new one does. I have two Apple TVs on the remote as well and had to scroll down below the fold to see the new library. I have not yet figured out how to delete the original Library icon. Re-installing the app may work but that is for another day as I have been really busy enjoying remotely controlling my Mac music library via the remote app on my phone again. Thanks Apple. Oh and the new Reminders app is also working very well!

Jan 1, 2020 9:52 AM in response to bofromoslo

It works now!!! It requires Catalina to be updated to 10.15.2. In order to pair I had to add the iOS remote manually...under Remote app settings, select "Add a media library", at which point the MacOS music application will show your device on the left side under "devices". Enter the code, and the remote will be paired.

Oct 10, 2019 10:49 PM in response to rmwhit

It appears that the "iPhone iTunes remote app" functionality has been moved to the "iPhone Music App". Select the Music app on your iPhone, then choose "Library" then navigate down to and choose "Home Sharing". Your "old iTunes" Library including all music and playlists should be accessible there. Which assumably is the new Library created by the new " Mac OS Music app". Make sure you have authorized your Mac via "Music" and home sharing is turned on.

Nov 3, 2019 3:34 PM in response to bofromoslo

I just installed Retroactive. Super smooth and fast install, instructions are great. Remote app now sees my library. However, the music that I have recently added to the computer via the Music app is not showing in the iTunes library. It’s a dozen or so titles. When I put a cd in to rip, it opens in music not in iTunes. The media library is in the same location. Any ideas as to how to get the iTunes app to see the titles added by the Music app?

Dec 10, 2019 1:41 PM in response to bofromoslo

I just installed the latest update for Catalina... at first the remote app still didn’t work, but I succeeded in getting full functionality: you need to connect the remote app manually and not with home sharing.

to do this: open remote app => tap settings in upper right corner => add iTunes library => in the music app in your Mac: look for the remote app symbol (arrow with your iPhone name) and enter the 4 digits and you are ready to use the remote app...

Dec 10, 2019 5:39 PM in response to phixer64

I have Remote on my iPhone SE and on my iPad Air 2. On the SE it worked by pairing with the 4 digit code when I chose to "Add New Library" in settings (in Remote). On the iPad Air 2 however, this did not work, so I uninstalled/reinstalled Remote and then chose the option to pair manually, and that worked. w00t! One weird little bug: I still see "ghost" libraries that I can open but do not work (can see library but not control it) and when I try to "edit" in the Libraries display they are not deletable. Weird! Ah, well. I'm glad to have Remote back in any case.

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iTunes remote for iPhone dont work with Catalina

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