Just updated to Catalina and my M325 Logitech mouse stopped working immediately. This mouse works with a USB unifying dongle. The Logitech keyboard also running off the same dongle has kept working, but the mouse does not. Reading earlier blogs from Catalina beta, I see this issue was raised. Is there a fix? Is Apple aware of this?
MacBook Air
You can make it work
You need Logitech Control Center
Software Version: 3.9.9
You can download it here:
https://support.logi.com/hc/en-gb/articles/360025297833
Make sure it is installed correctly as described here:
-If you didn't install the updated LCC before updating to Catalina, you will probably need to restart your computer in recovery mode, to restart again to install it correctly.
Launch Terminal from /Applications/Utilities folder
Run the following command :
kextstat | grep -i Logi
105 1 0xffffff7f8252b000 0x47000 0x47000 com.Logitech.ControlCenter.HIDDriver (3.9.9) BB513FDB-C9C7-3A6F-AD71-58CDD322B095 <104 76 49 25 6 5 3>
106 0 0xffffff7f82582000 0x16000 0x16000 com.Logitech.Unifying.HIDDriver (1.3.9) 4E15EC6B-3BB3-3644-B366-F5EFB857C2BB <105 104 49 25 6 5 3>
If the “com.Logitech.Unifying.HIDDriver” is any version other than 1.3.9, then the new driver was not properly loaded by macOS Catalina. To fix this issue, please try the following steps:
1. Start your system in Recovery Mode:
- Restart your computer (From the menu bar, click on the Apple logo and select Restart)
- Hold the "Command" and "R" keys until the Apple logo appears.
2. You should see "macOS Utilities" screen, if not, repeat step (1).
Close this window using the red button on the top left
4. Click on "Choose Startup Disk..."
Then select "Restart.."
Lastly, select "Restart" again - you may see a spinning icon for a few minutes before rebooting.-
Also make sure the updated LCC has monitoring access as described here:
https://support.logi.com/hc/en-us/articles/360023202814
I have the same mouse and it worked after following these steps.
oOKiZDOo Said:
”It ‘Works" but with a terrible lag most of the times.[...]”
———-
Meanwhile, Rid of the Lag:
Speed the cursor. Does that make a difference in the lag? Also, use a non-red, -blue, and -glossy mousepad and do not not a glass desk, and see if the lag goes away.
Same problem as others with Logitech devices and Catalina. Having worked with software development and major vendors for over 30 years, I find this incredible that this issue was allowed to happen. Not all of us who love our iMacs and other devices use only Mac products. This needs to be resolved. Soon! Now! Any new information?
Mouse is working, Logitech keyboard is not..Any hardware updates available?
Same here.
Thanks for the tip! I tried to follow your instructions, but I don't see Catalina in the OS dropdown... :/
Thanks for the tip!
Unfortunately, I don't see Catalina in the dropdown of updated firmware. Am I doing something wrong?
Same here!
It "works" but with a terrible lag most of the times. Tried with a Bluetooth Mighty Mouse and same lag :(
Waiting for an update for this, Dock issues, video issues...
Regards.
I have the same issue updated to Catalina 10.15 and my logistic keypad and mouse do not work . They sat they are connected but they do not work
YES! I agree, this problem needs to be resolved APPLE AND LOGITECH, SOON! I cannot use my mouse or keyboard after the latest Catalina update!
I have a logitech G305 mouse and it no longer work on my Mac after updating catalina. The solutions discussed in this post have not worked out for me. Anyone else here is annoyed by this?
nothing is solved yet,i have the same issue,my mouse M171 is working but keyboard K400 plus doesnt, i have tried all the variants but nothing could help....
Ls,
Unfortunately the scroll wheel of Logitech M280 mouse does not work yet. I've got Catalina 10.15.2.
On a windows computer it functions fine. Just bought it last week.
Anyone a solution?
Marcjacobharris Said:
”Just updated to Catalina and my M325 Logitech mouse stopped working immediately.”
———-
No Firmware Update as of Yet:
Seems Logitech does not have a Firmware Update Tool as of the date of this reply for macOS 10.15 Catalina; . So, await for the Firmware Update Tool.
Go Here:
Marcjacobharris Said:
"The Logitech keyboard also running off the same dongle has kept working"
-------
Use Logitech's Firmware Update Tool:
Found this Link. It was just posted! macOS Catalina - Firmware Update Tool - Logitech Support
Logitech Mouse Not Working with Catalina
