Just updated to Catalina and my M325 Logitech mouse stopped working immediately. This mouse works with a USB unifying dongle. The Logitech keyboard also running off the same dongle has kept working, but the mouse does not. Reading earlier blogs from Catalina beta, I see this issue was raised. Is there a fix? Is Apple aware of this?
MacBook Air
There is a Firmware Update Tool but it only applies to version 10.14 (Mojave).
If you restart your mac, then your Logitech Bluetooth devices will reconnect. It's a pain but it's a temporary work around until Logitech comes up with a new update.
If you are running the original Catalina installation without the update (I don't have time to update yet), you can boot into recovery mode and clear the kernel cache.
kextcache -i "/Volumes/<VolumeName>"
I run into this with the DisplayLink driver for my Mac. The instructions are here; just ignore removing/installing the displaylink part.
Same problem as others with Logitech devices and Catalina. Having worked with software development and major vendors for over 30 years, I find this incredible that this issue was allowed to happen. Not all of us who love our iMacs and other devices use only Mac products. This needs to be resolved. Soon! Now! Any new information?
Hi there! I was having a similar issue with my mouse (M310) I tried everything but nothing seamed to work. Finally I was trying to fix other issue and came across a solution that solved both: use this terminal command to reset the Accessibility permission database: tccutil reset Accessibility.
Just remember to write down all the apps that are in the Accessibility tab in the Security & Privacy to put it back.
PS: I had previously removed the Logi Daemon and Options but apparently that alone doesn't work. You need to run the command. Don't forget to write down the names of the apps before you do that.
Hi there! I was having a similar issue with my mouse (M310) I tried everything but nothing seamed to work. Finally I was trying to fix other issue and came across a solution that solved both: use this terminal command to reset the Accessibility permission database: tccutil reset Accessibility.
Just remember to write down all the apps that are in the Accessibility tab in the Security & Privacy to put it back.
PS: I had previously removed the Logi Daemon and Options but apparently that alone doesn't work. You need to run the command. Don't forget to write down the names of the apps before you do that.
Hi All - I was prompted to update to OS 10.15 this morning and my mouse worked! It looks like Logitech was able to fix this in the new update. Good news!
Unfortunately, I don't see Catalina in the dropdown of updated firmware. Am I doing something wrong?
An explanation from Logitech here: https://support.logi.com/hc/en-us/articles/360023202814
Mouse is working, Logitech keyboard is not..Any hardware updates available?
Same here.
Thanks for the tip! I tried to follow your instructions, but I don't see Catalina in the OS dropdown... :/
Thanks for the tip!
Same problem. I am able to manage it by restarting the machine. Once that happens, the mouse starts working again. I hope Logitech updates their firmware very soon.
Same here!
It "works" but with a terrible lag most of the times. Tried with a Bluetooth Mighty Mouse and same lag :(
Waiting for an update for this, Dock issues, video issues...
Regards.
Logitech Mouse Not Working with Catalina
