Sidecar is not working with Cisco AnyConnect VPN

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Level 1

8 points

Sidecar is not working with Cisco AnyConnect VPN

Sidecar disconnects once I connect using Cisco AnyConnect VPN. With out the VPN it works perfect. But once I am log into Cisco AnyConnect VPN, when I connect using the cable or no cable, my sidecar pre-VPN session disconnects and returns: "Unable to Connnect to "iPad name"; A miscellaneous error occurred (32002) then the iPad screen goes black. When reviewing the black screen it is the sidecar failed session. If anyone has a solution please advise.

MacBook Pro with Touch Bar

Posted on Oct 8, 2019 9:50 PM

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Answer 1

Oct 10, 2019 9:28 AM in response to sharathregonda

I’m on version 4.8 and it works fine. Though it occasionally disconnects due to the AWDL driver creating virtual interfaces. It’s a known issue with Cisco and they’re apparently working on a fix.

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Answer 2

Killercujo Author

Level 1

8 points

Oct 10, 2019 7:36 AM in response to Killercujo

I was reverted by apple support to open a feedback with apple since those are routed to development. When I attempted to create a feedback, sidecar or Catalina was not a selectable option. Looks like someone forgot to update the service site. The Apple chat advisor will be opening up the feedback ticket on our behalf. Please address your concern here and if anyone has come up with a temporary solution, please share.

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Answer 3

Oct 10, 2019 9:23 AM in response to Shareef Yousef

How is Cisco AnyConnect working for you guys? It says it is not supported on my machine after updating to catalina. is there any work around?

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Answer 4

Oct 9, 2019 7:53 AM in response to Killercujo

Same issue here. Cisco's AnyConnect client has a horrible time dealing with the AWDL (Apple Wireless Direct Link) technology. If you have handoff enabled it'd cause the AnyConnect client to reconnect every few minutes as AWDL re-creates a virtual interface. I'm willing to bet SideCar leverages AWDL (even when wired) to transmit data. Either Apple needs to update SideCar to leverage all communications over the USB interface (though I don't think a USB2 speed cable is sufficient and would cause significant lag) or Cisco needs to get their act together and have a proper QA team to test a major OS being released while it's still in beta!

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Answer 5

Killercujo Author

Level 1

8 points

Oct 18, 2019 4:28 PM in response to Shareef Yousef

I just installed cisco anyconnect 4.8.00175 (latest version) and I can confirm that when signed into VPN sidecar does not work. Did you have to update any settings on your end? I have yet to find anyone who was able to use sidecar with cisco anyconnect.

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Answer 6

Oct 18, 2019 4:46 PM in response to Killercujo

Sorry, meant that the VPN connection works fine. Sidecar still doesn’t work while on VPN.

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Sidecar is not working with Cisco AnyConnect VPN

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