OKI 710DN Laser Printer Filter Failure on Mac OS Catalina

Hi last night I upgraded to Catalina after checking that my drivers for all my printers were 64 bit so should work with the new OS anyway after upgrading my work horse ethernet printer no longer works giving me the message "Filter Failure" when I send anything to print. I've tried reseting all printers and scanners in general preferences but the same thing happens. How can I get around this or is the printer done? I hope not as I wouldn't of ran the upgrade at all.


Thanks in advance.



MacBook Air

Posted on Oct 8, 2019 11:46 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 10, 2019 7:04 AM

Wow, on the Japanese OKI site they have a November - December target for the OKI compatible printer drivers! WTF! A year time to prepare was not enough for them! We updated many computers before finding this out, this is really crazy!


https://translate.google.com/translate?hl=en&sl=auto&tl=en&u=https%3A%2F%2Fokidata-ja.custhelp.com%2Fapp%2Fanswers%2Fdetail%2Fa_id%2F28570%2F


As a temporary workaround I found that the generic PS driver works! Douplex works, but I can not use the different paper trays. But hey, at least I can print something!

Similar questions

23 replies
Question marked as Top-ranking reply

Oct 10, 2019 7:04 AM in response to Ritchiec80

Wow, on the Japanese OKI site they have a November - December target for the OKI compatible printer drivers! WTF! A year time to prepare was not enough for them! We updated many computers before finding this out, this is really crazy!


https://translate.google.com/translate?hl=en&sl=auto&tl=en&u=https%3A%2F%2Fokidata-ja.custhelp.com%2Fapp%2Fanswers%2Fdetail%2Fa_id%2F28570%2F


As a temporary workaround I found that the generic PS driver works! Douplex works, but I can not use the different paper trays. But hey, at least I can print something!

Oct 11, 2019 1:29 AM in response to Edd84

@Edd84: you need to set it up a new printer. In that dialog you can select the driver manually. Once done it is not possible to change the driver to something else. You don't need to delete the old configuration if you want to keep it, you can have to different printer configurations for the same printer, no problem.

Oct 16, 2019 1:05 PM in response to Ritchiec80

Here’s something anyone with an Oki printer can try:


  1. Go to Oki’s website, look for drivers for your printer.
  2. Choose Linux as your operating system. (Yes I know Mac OS is not Linux. Bear with me).
  3. Download the file described as "PPD file".
  4. Add your Oki printer as new; when prompted for your driver file, choose the .ppd.gz file you downloaded in (3) above.


Works in Mojave, and gives access to most, if not all features. Haven’t tried Catalina but I suspect it’ll work fine.

Oct 11, 2019 12:17 AM in response to Ritchiec80

While the printer driver may be 64 bit, files that it uses may not. I've been getting warnings for my C942 that the OKIPSFilter.plugIn is not optimized for my Mac and needs to be updated. This software will not work with future version of the Mac OS (Catalina). I'm currently installing Catalina on a temporary partition to test it, but we might have to wait for OK Japan to fully update their printer drivers.

Oct 16, 2019 8:17 AM in response to Help_Me_Now18

I don't have an option to install a generic printer, so my OKI is definitely not working at all in my office.

Since I have other software problems (time machine not working, VirtualBox crashing, and others appearing day by day) I am about to downgrade to Mojave with a clean installation, even if it's so disappointing.

I always upgraded the OS as soon as possible, next time I will wait at least 2-3 months after new release.

Oct 10, 2019 6:37 AM in response to Ritchiec80

Same here, I have an MC873. Filter failure. Log says:


Oct 10 12:18:15 ottoman com.apple.RemotePDEService[10816]: objc[10816]: Class OnlyIntegerValueFormatter is implemented in both /Library/Printers/OKIDATA/PDEs/OKIPSColorOpt.plugin/Contents/MacOS/OKIPSColorOpt (0x10fc55100) and /Library/Printers/OKIDATA/PDEs/OKIPSPrtOpt.plugin/Contents/MacOS/OKIPSPrtOpt (0x10fcd3800). One of the two will be used. Which one is undefined.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

OKI 710DN Laser Printer Filter Failure on Mac OS Catalina

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.