An external disk refuses to mount, com.apple.DiskManagement.disenter error -119930868.

What causes this particular error and what can I do to mount this drive or retrieve the data from it?


iMac Line (2012 and Later)

Posted on Oct 9, 2019 3:22 AM

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Question marked as Top-ranking reply

Posted on Dec 17, 2019 5:37 PM

I ran into this issue with a Western Digital 2TB drive... I had seen some irreperable disk errors and was ironically, attempting to back the drive up so I could reformat it... so, I was panicking because I've got some important data on the drive and was starting to research data recovery tools. After messing around and doing some research, I discovered the system was trying to run a filesystem check on it and was getting hung up.


I opened a terminal window and entered the following commands

$ ps -ef | grep fsck  
$ sudo kill [pid from above] 


BAM! Disk mounted just like that.


At this point, I opened Disk Utility and ran First Aid... which ironically unmounted the drive and then got hung up again... DUH! So had to repeat the process. At this point, with the drive mounted, I backed up the drive and reformatted it.


Hope this helps.


273 replies

May 8, 2021 12:07 PM in response to Argee77

I first tried to repair the drive (go to Utility > Disk Utility) then finding and selecting my external drive (which was displayed but greyed out) then hit the first aid button and then wait for the first aid repair to fail. This would fail on the fsck.hsl. Find the fsck.hsl file in your activity monitor (open this app) then under the 'disk' tab force quit this file name (search for it) and the drive should mount immediately. You can now copy your files to another external drive. Good luck

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An external disk refuses to mount, com.apple.DiskManagement.disenter error -119930868.

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