Does anyone know how to get iTunes movies to play back smoothly in Windows 10? They work fine on my iPhone, iPad and AppleTV, but on my Windows PC, movies are a choppy, stuttering mess.
I have 30+ Mbps download speed and a fast processor and graphics card. Other video playing apps, Youtube etc, all work fine.
I have set iTunes process to "High" priority in Task manager.
Thanks, Jim
For those who have the stuttering problems with movie playback on the latest 64 bit iTunes for Windows I share your pain. In an effort to troubleshoot this problem I have done a fresh Windows install today and I have installed the latest iTunes and the stuttering continues.
I removed iTunes and installed this older version: https://support.apple.com/kb/DL1816?viewlocale=en_US&locale=en_US
NOTE: You need to delete the iTunes library.itl file before you downgrade in this manner
Once installed the older version works far better with only minor stuttering once in a while. The movie I used to check the stuttering is the same movie download I used for the newer version.
This proves that the latest iTunes version is defect for proper movie playback in windows. If any Apple engineer reads this post and wants to reach out to me to gather log files or to make log files I am willing to help.
For those who have the stuttering problems with movie playback on the latest 64 bit iTunes for Windows I share your pain. In an effort to troubleshoot this problem I have done a fresh Windows install today and I have installed the latest iTunes and the stuttering continues.
I removed iTunes and installed this older version: https://support.apple.com/kb/DL1816?viewlocale=en_US&locale=en_US
NOTE: You need to delete the iTunes library.itl file before you downgrade in this manner
Once installed the older version works far better with only minor stuttering once in a while. The movie I used to check the stuttering is the same movie download I used for the newer version.
This proves that the latest iTunes version is defect for proper movie playback in windows. If any Apple engineer reads this post and wants to reach out to me to gather log files or to make log files I am willing to help.
I have the same issue as of 12.10.1 update. Video streaming was working fine before, but now it stutters for me. Video lags to the audio and takes a few seconds to catch up while watching content through the cloud
It is iTunes version 12.4.3. I was able to log in just fine with that version. That error you are receiving sounds like a Windows 10 issue. To solve this uninstall the old version and remove the iTunes folder manually from your PC. Install the new version from the Microsoft store. Try to login. If you get the same error again with the new version run the cab file posted by Cynthiamaecarolan in this post:
Restart the PC after running that cab file and following the steps. Then try to login. Once the error goes away uninstall the new version, delete the iTunes library.itl, and then reinstall the old version
I did delete the iTunes folder before installing the old version. When I reinstalled the latest version I can sign in OK again. Only trying to sign in using the older version of iTunes gives me the error.
I tried that older version but when I try to sign in I get...
we could not complete your iTunes store request. An unknown error occurred 0x 80090302
Choppy Movie Playback.
