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black screen in Catalina

I'm suffering from a black screen on my MacBook Pro after every sleep event.

Only way out is to hit the off button and restart every single time.

Does anyone have a solution?

Thanks

Posted on Oct 9, 2019 7:04 AM

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Question marked as Top-ranking reply

Posted on Oct 10, 2019 11:08 PM

This appears to work as a solution.


This was NOT my idea, but from another Black Screen thread but I can't get the link thread to work.


Restart your computers in SAFE MODE (hold down the shift key during the reboot)

You will know if you have correctly entered SAFE mode because it appears in RED in the menu bar


In SAFE MODE my laptop returned to normal Wake / Sleep behaviour including closing and opening the lid.


Then RESTART as normal (literally make no other change, just restart SAFE restart normal) and it seems to be FIXED !!!

  • There is no explanation for why this makes a difference it just works.



Similar questions

154 replies

Oct 13, 2019 4:14 PM in response to KevoMoo

I updated my MacBook Pro and have the same issue. Currently, I have a temporary solution. I am using a software named AntiSleep, which can prevent the mac from SLEEP, even if the lid is closed (this feature is free for one month for the software I am using). It solves the black screen issue. However, when this software runs in the background, it will consume the battery energy continuously and make the MacBook hot when you do nothing.


Hope Apple will fix this bug in the next system update.

Oct 14, 2019 7:38 AM in response to KevoMoo

I have the same issue, also when connected to 3 external monitors, I cannot get an image on one... when I close MacBook Pro lid I do get the 3rd external monitor to work, but since there is a forced sleep them wake up that happens, I can never use it as the hard lock requires a hard reboot. turning off sleep abilities is NOT a resolution for this... curing the symptoms of an issue simply mask the problem they do not solve for root....

Oct 15, 2019 9:54 AM in response to Stumullan

Catalina 10.15 on a MacBook Pro 13" 2017, two thunderbolt 3 ports, 2.3.GHz Dual Core Intel Core i5. I don't have Chrome and my computer goes black. The only way to start is to hold the power button till the computer is off, tested by disconnecting and then reconnecting the power chord, no ping computer is off. Then I wait a minute and then hold down the power button for 30 seconds and release. The Apple Logo comes up about 30 seconds later and then to the Catalina 10.15 log in screen

Oct 15, 2019 9:55 AM in response to KevoMoo

I am having the exact same issue with my MacBook Air. I have also reset SMC and NVRAM with no success.

The only thing I can add is that I have learned that since the MacBook is functioning (other than the screen), I can at least restart rather than force reboot. I move the pointer to the upper right, click once (opening the apple menu), type "res" (selecting restart), then hit enter twice.

Oct 15, 2019 11:18 AM in response to sahil216

This worked for me for a while, and then subsequently the screen went black again.


I had a call from Apple Support who spoke to me to get more details about the fault, and asked me to run a System Diagnostics and send the logs to them. I did mentioned this possible workaround (as it appeared to work when I was on the call with Apple Support), so hopefully Apple could come up with a fix soon.


They are definitely paying attention to this issue, although whether or not they can fix it is another issue.

Oct 15, 2019 4:12 PM in response to Skiqsr

Welp, guess Chrome isn't the solution.


This is also after my Mac coming back from a licensed Apple Repair shop and they still couldn't resolve the issue. They replaced my entire battery and front panel (not related to this) and still no solution. Reset all the same things mentioned and chimed that they believe it to be a software issue.


Not sure but there is a bug in this software that I am hoping someone is working late to have a fix. Give them a beer when they do.

Oct 15, 2019 5:23 PM in response to KevoMoo

Just had a software update popped up on my MBP. It seems that Apple has published a supplementary update to Catalina. Read the update release notes, no where was it mentioned about this black screen issue, but I proceeded to update it anyway.


Update took about 20 mins on, and upon update, did a quick test - I let the screen go blank (whilst on battery), left it for a minute or so after going black, touched the keyboard again and screen came up with my login screen.


Next, tried closing the lib, left it for another minute or so, and popped open the lid - got the dreaded black screen.


So, it still appear the issue isn't fixed nor addressed....

Oct 15, 2019 6:36 PM in response to wlgspotter

Just did some further investigations, and it seemed that now my screen would come back after leaving it for a while and it goes to sleep. However, when I close the lid of my MBP, and reopen it later, the screen remained blank.


Not sure if this is a one-off or coincidental, however, it looks like the Supplementary Update provided did fixed some bits...

Now just hope they can fix the part about the black screen after popping open the lid.

Oct 15, 2019 6:55 PM in response to KevoMoo

I reset my laptop to factory settings (completely erased hard drive) and and went back to Mojave. No more sleep issue and everything works great.


Not sure if upgrading to Catalina at this point would now work but I'm sick of dealing with it and don't feel starting over if it doesn't so I'll stick with Mojave for now.

Oct 16, 2019 10:45 PM in response to ltrecartin

I appreciate the post however on my MacBook Pro (Late 2016) it is still acting as described above. If it goes to 'sleep' then after waking back up, I can tell it is on, the Touch Bar shows the icons and is responsive, and I can hear the system sounds while I press buttons but there is no display. If I power off and reboot the machine works as expected. This began after the Catalina update. I had never experienced the with prior versions of Mac OS X.

Oct 17, 2019 7:19 AM in response to KevoMoo

Wow

As the OP I can't believe it has only been 8 days since I downloaded Catalina and suffered from Restart after Restart on a routine basis each day.

I'm sure that Apple have enough data to resolve this now, but are bundling fixes for the next scheduled update.

It would seem that the affected users are a minority and we come lower down the list of urgency as a result.


I've been a HUGE fan of apple as an early adopter and praise them regularly for their outstanding abilities, but it I am now beginning to wonder whether the company is rushing poor software out, when there's actually no market need or advantage.

MAC users buy for one reason only, and that is usability. New features are nice, but reliable functionality is the top of a MAC user's priorities.


Let's wait and see what the coming week brings!

Oct 17, 2019 7:38 AM in response to KevoMoo

I am having the exact same problem... have tried reinstalling Catalina, and updating all minor versions...   The "Prevent computer from sleeping automatically when the display is off" does NOT work for me. I think the only option here is to set display to NEVER turn off... But that seems like a terrible workaround idea.


APPLE SUPPORT, PLEASE HELP.

black screen in Catalina

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