black screen in Catalina

You said it, releasing software and hardware with bugs reminds me of another coMpany that we will not naMe here, but they have blue screens of death instead of black screens of death. I guess Apple is following this model now release and fix later? I’ve been a loyal Apple customer and early adopter since the 90’s even when they were going under and selling their rights to produce macs. Not sure if you all remember that but google Umax supermac or power computing and yes I owned one of those as well a quad processor supermac which blew away my Apple 9500/180MP powermac.

Ok with all that said I’ve been around for a while Apple and I don't know what’s going on there, but we would like you to take notice and stop releasing Inferior or problematic software and hardware. Just take the time to get it right the first time, there is no reason to rush a full release every 6-10 months. Having things like this happen only hurts your image and takes loyalists like myself and others to a place we wouldn’t have considered months ago and thats going the way of your competitors. I have NOT upgraded to the new iPhone from my XS Max, since the upgrade to the new phone is so minimal its just not worth it and I do NOT need a 3rd camera with a dog photo feature, this is not innovation, its just sad. I have been considering leaving the Apple ecosystem and going to the other offerings that have more innovative cutting edge features. I would love to help R&D take your product to the next level and bring Apple back to the roots of being an innovator and industry leader, instead of a trend follower trying to catch up with its competition.

When Steve Jobs came back to the company in the 90’s he reduced the extensive product line to streamline efficiency and quality. I see a similar trend with the current offerings that mirror the Apple of the 90’s having too many product lines along having with quality issues. I’m sorry for the rant here, but I’m just a frustrated Apple loyalist that would like to see this issue along with several others be resolved for good, so we can go back to the Job’s level of perfection Apple has strayed from. I have so many more things to say, but I will stop here.

Please fix your software bug(this is not hardware related), I would be open to test out a full video driver replacement if it was available, I believe this is the issue(just sifting through log files), but what do I know.

</end soapbox>

Dear users I was suffering from the exact same problem, after calling Apple support they asked me to delete some files from /Library/Extensions and that is it everything is fine now. try to delete unused or obtained from unIdentified developer then look what will happen.

I’ve been playing with extensions, and the ONE that is the culprit on my machine is ufsd_NTFS.kext.

This is a Paragon NTFS driver, so just remove that one if you have it and it should bring you back to normal.

@monawer try and put the rest of those back in and test, I’d be curious to see if that is just the culprit on your machine too.

Whats even more odd is I copied that driver back into the extensions folder and it's all working.

I did however remove ALL extensions except AppleMobileDevice.kext and then copy them back in after a restart. So in fact it might be a permissions error or something along those lines. It will ask you to authenticate when you copy them back in, so that will associate them with your user and this system again. That might be the fix, try this people.

Remove ALL extensions except AppleMobileDevice.kext in your /Library/Extensions/ folder (put them in a safe folder on your desktop to reinstall)

Restart

Then copy them all back into the /Library/Extensions/ folder.

Restart

and then test.

All is working for me with ALL extensions.

I removed the following files from /Library/Extensions and it now works fine.

CalDigitHDProDrv.kext

HighPointIOP.kext

HighPointRR.kext

MCTTrigger6USB.kext

MCTTriggerGraphics.plugin

Trigger5Core.kext

I then reinstalled the removed files and rebooted and it works perfect. Not sure if it has to do with permissions as those files had to be reauthorized when I put them back in the /Library/Extensions folder. Hope this helps you all.

@josepalvarezperez

Do this:

Remove ALL extensions except AppleMobileDevice.kext in your /Library/Extensions/ folder (put them in a safe folder on your desktop to reinstall)

Restart

Then copy them all back into the /Library/Extensions/ folder. (you will have to authenticate to copy into the folder this is normal)

Restart

and then test.

All should be working like normal.

It appears the Automatic Graphic Switching option is not the solution - some of us don't have that option, and for those that have it, it doesn't seem to work properly either.

The issue, and a possible solution/workaround, seemed to indicate files/device drivers located in the /Library/Extensions folders that are causing the issue. Have a look at the later pages of this thread, specifically on Page 7, where a few people pointed which files in the /Library/Extensions are causing issues. You'll likely find one or more of those related to display graphics that causes issues. For my case, it was the MCTTriggerGraphics.plugin and Trigger5Core.kext files that are causing issues.

To resolve this, make a copy of the file elsewhere (i.e. on a folder on your Desktop), then delete those files from /Library/Extensions, and restart your Mac. Test it after restart to see if it fixes your problem.

Some people had luck by then copying those files back to /Library/Extensions (you'll need to reauthenticate when you copy the files back), but for my case those files causes issues so I'll have to leave them out of /Library/Extensions. I'm fine with it since I don't use any of those devices anymore.

Hope this helps.

I had this problem on my MacBook and it even had the geniuses at the Apple Store wondering. I solved the problem a year later, after restarting my laptop every time I wanted to use Safari. Otherwise it took several minutes to locate the "home" site. Go into your system preferences and click on "Energy Saver". Check the first sentence which says "Prevent computer to sleep when the display is off." I checked it, and my laptop works perfectly- no trouble with wakey wakey. Good luck. Y

Hmm that's interesting. I'm not sure why would your system indicate that - are you using any kind of external monitor that may make use of any of the drivers?

I definitely allowed me to remove it from my system without issues.

Sorry can't be of much help, other than to perhaps check with the manufacturer of your display drivers to see if they might have updated drivers?

I'm having this same issue as well. I've tried several of the fixes mentioned above and nothing is working. If I close my Macbook, and then reopen it, the screen is BLACK and there is nothing I can do but perform a hard reset for it to turn on.....so frustrating. It's never done this before till I installed Catalina.

I was also having this issue, and struggled for about a week trying to figure it out. In my case, the issue was caused by some drivers installed by a USB adapter made by a company called j5create. In my "/Library/Extensions/" folder I deleted "MCTTrigger6USB.kext", "MCTTriggerGraphics.plugin", and "Trigger5Core.kext", which were the drivers installed by j5create. Put my computer to sleep, waited 30 seconds, opened it back up an the display came back.

I also checked their website and there's a notice on their driver's download page:

At this time, our display driver software does not fully support macOS® 10.15 Catalina. We recommend all users delay in updating to the new operating system until official j5create drivers are released.

https://en.j5create.com/pages/drivers

I haven't used the USB adapter in awhile so I just left it deleted.

If you don't have a device like this but you're still experiencing issues, I'd suggest looking in your "/Library/Extensions" folder, Google search the name of the drivers, and delete any that deal with the display.

Hope this helps!

Well after 10 years of using Iphone I now switched to Samsung.

As my laptop keeps crashing even after beta 2 "upgrade" it's clear Apple is not what Apple used to be.

So time to buy myself a Microsoft laptop.

This solved it for me. The additional files were removed for safe measure (created at the same date and time as the first two).

/Library/Extensions/MCTTriggerGraphics.plugin

/Library/Extensions/Trigger5Core.kext

/Library/Extensions/MCTTrigger6USB.kext

/Library/Extensions/DJTVirtualDisplayDriver.kext

Ive put my J5Create display adapter away and using an HP port replicator until they have released fully compatible drivers https://en.j5create.com/pages/drivers

Thank you so much - this finally fixed the problem on my two MBA. I put the files back in to /Library/Extensions folder, and continued to have no problem. Such a dream not to have to shut down the computer and restart every time I walk away from it.

Thank you to whoever did the hard lifting to find the solution to this.