internet connection good but no web pages

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Level 1

116 points

internet connection good but no web pages

Having problems opening any web pages.

It took me 4 tries to get to this site.

According to speed test I have a download speed of 32 mbs; wifi strength is 4 bars at top of screen; in system preferences > networks I am connected with an IP address.

Started having problems yesterday but is hopeless today.

I ran First Aid in Disk Utility, I cleared all History and cache, I even reloaded OS Mojave.

Running iMac (Retina 5K, 27-inch, Late 2015: Processor 3.2 GHz Intel Core i5: Memory 8 GB 1867 MHz DDR3: Graphics AMD Radeon R9 M380 2 GB.

Is there something I'm missing? Is someone tapping into my Mac?

Not only Safari but FireFox is affected also.

iMac Line (2012 and Later)

Posted on Oct 9, 2019 7:07 AM

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Answer 1

Oct 9, 2019 9:35 AM in response to trouble me

What exactly happens if you try to access a website, in Safari or Firefox? Any error message? Be specific, please.

Do you see something like this, even if you know the site exists (e.g. http://www.apple.com)?

Go to System Preferences->Network. Does Wifi show a green dot (and say Connected)?

This could be a DNS issue.

Select your Wifi on the left and click on Advanced...

then click on DNS.

What do you see under DNS Servers?

If it is a grey IP (automatically furnished by your router), try adding the 8.8.8.8 address.

Any changes?

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Answer 2

trouble me Author

Level 1

116 points

Oct 9, 2019 3:15 PM in response to trouble me

Thanks for all the help!

Installed new Safari and upgraded to Catalina.

Not having problem now.

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Answer 3

Oct 9, 2019 7:15 AM in response to trouble me

Try booting in safe mode as a troubleshooting step.

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Answer 4

trouble me Author

Level 1

116 points

Oct 9, 2019 9:50 AM in response to Luis Sequeira1

No error message. Tried in Safari and FireFox. Do not get the "Cannot find server". Just page will not load.

In System Preferences->Network, Wifi shows a green dot and say Connected.

My DNS is 208.67.222.222 > OpenDNS

I will try the change to 8.8.8.8 address and see what happens.

Thanks

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Answer 5

trouble me Author

Level 1

116 points

Oct 9, 2019 8:05 AM in response to BobTheFisherman

Safe Mode did not help. I had to open this page on my iPhone because I could not open page on iMac.

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internet connection good but no web pages

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