Can’t enlarge pictures in text message

I updated my phone the other day and now I can’t enlarge a picture in a text message. When I hold on the picture all it wants to do is to delete it! How do I zoom in to look at a picture close up?

Posted on Oct 9, 2019 8:24 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 11, 2019 11:35 AM

I had the same experience - showing the circles with check marks in them - and then it just occurred to me that I was in a "delete selected" mode or something. You have to cancel out of that first (upper right "cancel"), then it works.


So the correct procedure is NOT to 2-finger spread on an image to zoom - that is what gets you into that "delete selected" mode described above. You have to tap on the image once first, it expands to fill screen, THEN you can 2-finger spread zoom in further.

82 replies

Nov 14, 2019 9:29 PM in response to chris_g1

Apple,


Thanks for once again taking something simple, and ruining it. I hope the person who conceived was very overpaid. Why in christ's name did you need to make it hard to just tap on the photo and zoom in like we could do before. I still can't nail down how to do it. STUPID.


Also, thanks for the overpriced workstations by a factor of 3x PC prices to get a decent graphics card. I'm on my way, thanks to your brilliance.

Nov 7, 2019 3:49 PM in response to 14music

I have restarted my iPhone 11 Max Pro and it didn't help. This problem is also on my wife's iPhone 8 Plus. We both have iOS 13.1.3

When I get a picture with a text, touching it pops up a blue check mark beside it, holding a finger on it gives options but no way to enlarge or zoom in on the picture as it used to do. I have checked with two other people both with iOS 13.1.3 but on another iPhone 8 Plus and another on a iPhone 7. Their phones do as supposed to when trying to enlarge a picture in a text message. Very strange.

Nov 21, 2019 1:31 PM in response to Tom Binroth

thanks for the hard tap info. Problem is it doesn’t seem to work all the time which. So now I’m hard tapping my phone more than necessary. Is theirs a way for Apple to get us to break our $1100 phones. Also this Face ID bs can be thrown away. Now if have to actually lift the phone up to my face. It was much easier while working to reach over with a finger and then glance at what was on the phone. Basically the new features except photo features suck!!

Dec 7, 2019 3:41 PM in response to 14music

Glad to know I’m not alone ...so frustrating Just WHAT is the point ,APPLE , in adding steps to something so simple? The other ridiculous change is not being able to simply hold an app to move it ...now we have to add the step of “rearranging apps.” I do not WANT to rearrange squat , I wanna move ONE thing people !!!!!!

Jan 17, 2020 9:23 PM in response to 14music

Dear Apple Feedback Monkeys,

I had the very first iPhone and never strayed until 2015 when I bought a Samsung. I am back now with an iPhone 10x. Why did I leave? Because of software changes like this. Why would you allow your idiotic product marketing/management team to rollout this update that takes one simple gesture and turns it into 2? Do you actually test it for usability on real humans? Or do you sit around and congratulate yourselves on the genius idea of taking a simple task (enlarge a photo in text) and making it more complicated. I wish Steve Jobs would roll out from his grave and strangle the responsible parties slowly. If only this were the only issue of this sort...please punch them in the hallway for me if you can.

Feb 11, 2020 3:45 AM in response to Snowflake42

Now that we've mastered the picture challenge, I have a different, but related problem: In Messages, I'm having a hard time tapping on the blue icon to begin a new text. I've hard tapped, soft tapped, held my finger on it, etc. It takes several tries before I can get the new message screen to open. What the heck?? Any suggestions?

Feb 18, 2020 10:57 AM in response to 14music

The need now to apply two gestures to zoom in on a text photo is only surpassed in annoyance by Apple’s decision to suddenly limit portrait mode in the XS to people only. The arrogance of “No person detected” when I want to take a food shot makes me want to throw the phone across the room. I should have stayed with the 8 plus, which allowed me to take food shots, which is part of my work product. Or Apple should have made this change clear to its retailers and consumers.. I used to be such a fan. Now I detest the text photo stupidity, the face recognition lack of quality and my inability to use portrait mode on whatever the **** I want.

Mar 7, 2020 8:29 AM in response to Jeff Axline

Thank you for your helpful advice...it worked perfectly for me. After months of frustration, I finally had time to go online for advice, and I just do not understand why Apple cannot give us a quick list of major changes after an upgrade. There are almost invariably problems and that is the major reason I postpone upgrades, until I get "hounded" by the remembers, until I finally give in.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Can’t enlarge pictures in text message

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.