AirPods disconnect after Catalina update

Since updating to Catalina, my AirPods won't stay connected to my MacBook Pro. To try troubleshooting I've:

  • Reset my AirPods
  • Connected/Disconnected from Bluetooth
  • Turned Bluetooth on/off
  • Reset PRAM
  • Reset SMC
  • Restarted the laptop
  • Turned laptop on/off
  • Trashed the audio and Bluetooth preferences
  • Signed out/back in to iCloud
  • Reinstalled Catalina


I figured a reinstall would get it working, but alas it did not. The AirPods will connect for maybe 5 minutes and then the audio switches back to the internal speakers. The AirPods worked perfectly on Mojave, and still work perfectly on my iPhone.


Any other tips/fixes?

MacBook Pro

Posted on Oct 9, 2019 11:03 AM

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Posted on Dec 11, 2019 11:01 PM

To everyone who is having the same issue here, I used to have the same issue with my Airpods Pro. But I finally found that it was because a software called "Typeeto" on my Macbook for my case.


"Typeeto" is a bluetooth assistant that can let me type anything via bluetooth from my mac to my paired iOS devices(my iOS devices were paired with my Mac beforehand).


So I tried all the reset steps on both my Macbook and my Airpods Pro, but nothing helped. So I ran into Activity Monitor and search for any process comes with "bluetooth" or "blu" or "tooth". Then I finally found "Typeeto bluetooth service". After I terminate this process, I can connect my Airpods Pro to my Macbook without any problem and the sound keeps playing in my Airpods pro and never stops anymore.


If you have the same issue, please also pay attention to any bluetooth software running in background. Shut them down and see if this fix your problem.

96 replies

Dec 17, 2019 7:53 AM in response to DC_NY

I'm back again. After 10.15.2, no change. The airpods will not stay connected. I have tried all the remedies and none work now. On 10.15.1, I was able to get them to stay connected for a few days after deleting bluetooth plist and rebooting and repairing, but now even that does not seem to work. Maybe an exact order of operations is needed but no luck as of right now. Tech support has no answers at the present.

Jan 7, 2020 11:42 AM in response to DC_NY

I solve reseting PRAM

I turned off my macbook then I followed this steps:

  • Turn macbook on
  • Press the following keys Command + Option + P + R
  • The macbook will play the startup sound and keep pressing
  • The mac will play the sound again and restart
  • Stop pressing
  • When mac boots again should be working

Here's the link where I found this solution

https://www.ikream.com/how-to-fix-problems-with-bluetooth-on-macos-catalina-36499

Jan 30, 2020 7:26 AM in response to renatogpires

renatogpires wrote:

Yes, the issue still exists :/

So, did yours end up disconnecting after all? I noticed you said you'd had them connected for over 5 hours.


I just updated last night, and my AirPods have stayed connected now for over 30 minutes, which is much longer than before the update when they would disconnect anytime between 30 seconds and 5 minutes at the most. After I updated, I did delete the plist and reset the PRAM before connecting the AirPods. I'm hopeful that they stay connected, but seeing other people say it isn't working for them makes me cautiously optimistic.

Jan 30, 2020 7:42 AM in response to kaycee18

kaycee18 wrote:

So, did yours end up disconnecting after all? I noticed you said you'd had them connected for over 5 hours.

I just updated last night, and my AirPods have stayed connected now for over 30 minutes, which is much longer than before the update when they would disconnect anytime between 30 seconds and 5 minutes at the most. After I updated, I did delete the plist and reset the PRAM before connecting the AirPods. I'm hopeful that they stay connected, but seeing other people say it isn't working for them makes me cautiously optimistic.


Yes, after about 7 hours they disconnected ... but it was the only time so far. In total, 11 hours have passed with just one disconnection.

Mar 21, 2020 7:11 AM in response to jwloader

One more configuration that doesn’t work.   MacBook Pro (13-inch, 2015, AirPods on MacOS 10.15.3). Intermittent audio drops 5-15 mins into an album on Apple Music, with the audio defaulting back to the MBP internal speakers. 


Selecting the AirPods from the Bluetooth menu on the menu bar doesn't work - the system attempts to connect to them for ~15 seconds, then defaults back to internal speakers.


Problem much worse when trying to make a WiFi call (via FaceTime) from the Mac.  Never hear the ringing and when the caller answers there is usually no sound for 5-6 seconds and then the disconnect with the audio and microphone reverting back to the internal speakers, or in my case, the attached Thunderbolt Display.

Apr 15, 2020 8:22 AM in response to kaycee18

I don't seem to be having the same problem as most. AirPods stay connected on Music, TV, etc. with no issue. The problem occurs when trying to make a WiFi call (Verizon) thru FaceTime. AirPods will not connect to the call and often cause the call to be dropped. Running Catalina 10.15.4 on a MacBook Pro, early 2015 model. This problem seems to have started with Catalina and has not improved with the subsequent releases.


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AirPods disconnect after Catalina update

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