AirPods disconnect after Catalina update

Since updating to Catalina, my AirPods won't stay connected to my MacBook Pro. To try troubleshooting I've:

Reset my AirPods
Connected/Disconnected from Bluetooth
Turned Bluetooth on/off
Reset PRAM
Reset SMC
Restarted the laptop
Turned laptop on/off
Trashed the audio and Bluetooth preferences
Signed out/back in to iCloud
Reinstalled Catalina

I figured a reinstall would get it working, but alas it did not. The AirPods will connect for maybe 5 minutes and then the audio switches back to the internal speakers. The AirPods worked perfectly on Mojave, and still work perfectly on my iPhone.

Any other tips/fixes?

MacBook Pro

Posted on Oct 9, 2019 11:03 AM

Top-ranking reply

X-Spirit

Level 1

4 points

Posted on Dec 11, 2019 11:01 PM

To everyone who is having the same issue here, I used to have the same issue with my Airpods Pro. But I finally found that it was because a software called "Typeeto" on my Macbook for my case.

"Typeeto" is a bluetooth assistant that can let me type anything via bluetooth from my mac to my paired iOS devices(my iOS devices were paired with my Mac beforehand).

So I tried all the reset steps on both my Macbook and my Airpods Pro, but nothing helped. So I ran into Activity Monitor and search for any process comes with "bluetooth" or "blu" or "tooth". Then I finally found "Typeeto bluetooth service". After I terminate this process, I can connect my Airpods Pro to my Macbook without any problem and the sound keeps playing in my Airpods pro and never stops anymore.

If you have the same issue, please also pay attention to any bluetooth software running in background. Shut them down and see if this fix your problem.

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96 replies

ye-san

Level 1

4 points

Jan 4, 2020 1:16 PM in response to dotpinheiro

I'm having the same issues on a 2018 15" Macbook Pro on Catalina with the Airpods Pro as well as with the Powerbeats Pro. Non-Apple bluetooth headphones have no issues. I've tried everything highlighted in this thread, and also tried signing out my iCloud account, which saw the same issues.

Does anyone have any updates or ideas of what else to try?

The 2018 with Apple headphones is the only scenario where I'm running into these issues. 2012 Retina Macbook Pro, 2018 iPad Pro, and Apple TV 4k all stay connected just fine, as do non-Apple devices.

Mar 31, 2020 2:14 PM in response to DC_NY

I only upgraded recently and hit the same problem. I fixed it by repairing them again. You just need to open Bluetooth settings, click X to forget the existing airpods, then pair them again by securing both pods in the case, long press the button on the case until it turns white, then it should shortly appear in the bluetooth settings screen.

Ivanys

Level 1

4 points

Apr 12, 2020 2:45 PM in response to DC_NY

I just bought the new MacBook Air 2020. My Son have an account in the same computer as my self, when he connected his AirPods under his account mine AirPods can't be add it to my account under the same computer.

jwloader

Level 1

9 points

Apr 20, 2020 5:30 PM in response to HayHay0820

MacOS 10.15.4 (19E287) for me. The most recent 10.15.4 update seems to have to resolved the issue - however I did perform an SMC and NVRAM reset, a factory reset of the Bluetooth module and a factory reset of the Airpod Pros too - not sure there's much else I could've done except for a clean Catalina install....which seems like overkill.

Jan 31, 2020 2:41 PM in response to renatogpires

It seems to be something with RAM

Everytime I open heavy programs the airpods disconnects like Xcode for example

Apr 19, 2020 1:09 PM in response to DC_NY

Booting in safe mode, logging in, restarting my Mac, and logging in again fixed the problem for me!

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AirPods disconnect after Catalina update