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AirPods Pro's won't connect to MacBook Pro 16"

I have followed all of Apple's directions and procedures for connecting the AirPods Pro to my MacBook Pro 16", but every attempt results in "Connection Failed" in Bluetooth settings. I have tried resetting the AirPods each time, without success. I'm running Catalina 10.15.4, checked for OS updates and have tried multiple restarts. The AirPods connected perfectly with my iPhone 11 Pro and iPad Pro 12.9. I even tried disabling Bluetooth on both devices to rule out that being the problem.


I wanted to check in here to see if anyone had solution before I returned them to Apple for a refund.

MacBook Pro 16", macOS 10.15

Posted on May 23, 2020 9:28 AM

Reply
3 replies

Jul 5, 2020 8:11 AM in response to Alii_Kai

I have the same problem. It connects and disconnects in seconds. It sounds choppy and dissimilar tones. The Airpod fails to connect via bluetooth to the MacBook Pro. With all other devices like Iphone, Ipad connects seamlessly. I have tried all options, even buying ToothFairy, but none worked. Please help with this problem.


The MacBook Pro connects to other devices via Bluetooth without problems. The only problem is that the Airpods cannot be connected.


I forgot to mention that I also tried the command "sudo pkill blued" and finally completely formatting the mac. The problem persists. Any solution?

  • MacBook Pro (Retina, 15-inch, Mid 2015)
  • MacOS Catalina 10.15.5
  • 2nd-generation airpods


Attached below is a log with all of the bluetooth-related errors. 

error 07:28:18.825556-0500 bluetoothd No Devices In Whitelist

error 07:28:19.568327-0500 bluetoothaudiod AudioObjectAddPropertyListener: no object with given ID 0

error 07:28:20.161345-0500 bluetoothaudiod AudioObjectHasProperty: no object with given ID 0

error 07:28:28.350383-0500 bluetoothd peer doesn't exsit

error 07:28:29.023703-0500 bluetoothaudiod Unhandled result code

error 07:28:29.164607-0500 bluetoothaudiod HALC_ShellDriverPlugIn::Open: Can't get a pointer to the Open routine

error 07:28:38.753952-0500 bluetoothaudiod AddInstanceForFactory: No factory registered for id <CFUUID 0x7fdf6330b6f0> F8BB1C28-BAE8-11D6-9C31-00039315CD46

error 07:28:39.580986-0500 bluetoothaudiod Failed to set the packet size limit

error 07:28:39.581382-0500 bluetoothaudiod Failed to set the min packet bit size

error 07:28:39.581931-0500 bluetoothaudiod Failed to initialize the Audio Codec !stt

error 07:28:39.589052-0500 bluetoothaudiod [streamManager:SetConfiguration] Thinks it's configured but has no remote endpoint?

error 07:31:21.127417-0500 bluetoothaudiod [Connection Request] SNK Connection error: -536870195 on service:  [AVEndpointService] MEDIA Type: SRC Delegate: AVStreamEndpoint <AVStreamTransport> 

INDV - DISCONNECTED - NO CHAN - Delegate: AVMediaEndpointService

error 07:31:52.104095-0500 bluetoothaudiod [Connection Request] SNK Connection error: -536870195 on service:  [AVEndpointService] MEDIA Type: SRC Delegate: AVStreamEndpoint <AVStreamTransport> 

INDV - DISCONNECTED - NO CHAN - Delegate: AVMediaEndpointService

AirPods Pro's won't connect to MacBook Pro 16"

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