I've just upgraded to 10.14.6 and at first all seemed to be fine. Then I noticed that Pages (latest version - 8.2) has started to launch inconsistently. Mostly it quits on launch, maybe 3 - 4 times then opens normally. It will then work/open OK - until I quit the app, when the launch-quit-launch-quit cycle starts all over again.
Anyone know what's going on here - and how can I fix it?
Not binning the Caches contents — only that specific Pages folder that I mentioned.
I am running 10.14.6 (18G103) and Pages v8.2 just launches briskly on a Late-2013 iMac with internal SSD.
Three last steps, and then I am out of suggestions:
If none of these last three steps work, then I am out of suggestions.
Not binning the Caches contents — only that specific Pages folder that I mentioned.
I am running 10.14.6 (18G103) and Pages v8.2 just launches briskly on a Late-2013 iMac with internal SSD.
Three last steps, and then I am out of suggestions:
If none of these last three steps work, then I am out of suggestions.
Ensure that Pages is not running. Click on the Desktop to get the Finder's attention. Press shift+command+G to open the Go To Folder dialog, and paste the following into it:
~/Library/Caches
This will open a Finder window inside your local Library Caches folder. Look for a folder with a Pages icon on it. It will be named com.apple.iWork.Pages. Drag that specific bundle (aka folder) to the Trash. Close the Finder window, and then launch Pages again. Any change in its launch behavior? Pages will recreate the com.apple.iWork.Pages folder.
If the above does not resolve the launch issues, I would reboot into Safe Boot mode by pressing and holding the shift key until the progress bar appears. This will be a slower boot process. Once signed in, see if Pages launches differently. Then, follow with a normal reboot, and try Pages once more. Did you observe any behavioral changes during, and after the Safe boot process?
Lastly, if you are running any anti-virus product, you should remove it entirely per the vendor's instructions as it can be impacting Pages behavior. Same removal for any so-called Mac "cleaner" products which are known to be overly aggressive with needed application bundle contents. Reinstalling Pages is a waste of time, as the issue is on your Mac.
If Pages crashes or hanges on you, the usual fix, assuming no other issues exist, is to press and hold the shift key when launching it, then open or create your document. This is only needed once after the hang or crash event.
If you have deactivated, or removed fonts that Pages requires, then you will have to use Font Book to Restore Standard Fonts…
sadly, holding down the shift key doesn't work reliably either - sometimes it works, sometimes not, just like trying to launch it normally.
I haven't done anything to the fonts.
I've tried reinstalling Pages, but that makes no difference either.
Any other ideas?
I was hoping that this was a common bug, with an easy workaround - but that appears not to be the case.
It's now taking probably 4-6 goes every time now to launch Pages successfully, and the only way to get round that is to never quit the app.
Any idea what it might be, and how to fix it?
Keynote (latest version, downloaded at the same time) works fine.
many thanks for the prompt reply + suggestions.
unfortunately >
binning the cache doesn't work
starting in safe mode makes no difference - Pages still launches erratically
and i don't have any anti-virus or cleaner software
any other thoughts?
...3-4 times is typical, but it varies: just did another check > 7 times to launch, then it's fine
...brilliant!
Looks like it was the containers that needed sorting. Pages is now launching perfectly.
Many thanks indeed Viking!
You are welcome.
Pages 8.2 not launching first time