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Mac OS music app equalizer not working

Since my upgrade to Catalina, the Equalizer in the Music app does not work as expected. Equalization settings are only activated:

  • after you have started playing a song, then
  • manually select a pre-set (or manual) equalization setting.

After the song is over, and a new one starts playing, the equalization is once again disabled. I've had this happen on many different tracks, using many different settings in the EQ window. I've submitted a ticket through Apple's Developer website, but so far no response. Anyone out there have the same issue/have a solution?

Mac mini 2018 or later

Posted on Oct 9, 2019 2:44 PM

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Posted on Oct 12, 2019 4:44 AM

I had a long session with Apple support yesterday and they claim it's a uknown problem.

I decided to set my absolute favorite songs and playlists with individual equalizer and it works.

Unfortunately my library is >10000 songs...

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Oct 17, 2019 2:21 PM in response to DenverDesigner

I'm glad to see that I'm not the only person having this problem, it's been driving me crazy since the Catalina update. I'm having this problem on 3 different Macs so definitely not some kind of hardware issue. I'm also finding that the play, pause and skip keys work intermittently and require the music app to be completely closed and restarted to get them working again.

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Oct 19, 2019 7:11 PM in response to DenverDesigner

Ok, there is definitely a bug with the EQ in Music, but I've discovered that if I pull up a playlist and select all, get info, select Options, there's a box there for EQ setting. if you set this, you'll notice it in playback. the first few seconds of each song will play without EQ, but it will revert to the EQ setting you used. Pain in the butt, but it "works."

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Oct 20, 2019 6:51 AM in response to DenverDesigner

I have the same problem since the new Catalina update. I hope Apple will fix it soon. It has to be something in this new update.


My alternative easy solution is installing an equalizer app. I'm using now Boom3D and I'm very satisfied with it. But you can find free apps too like eqMac2.

https://www.globaldelight.com/boom/

https://bitgapp.com/eqmac/

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Oct 29, 2019 8:53 AM in response to DenverDesigner

UPDATE: Still no resolution to this issue. Some folks have suggested changing the EQ setting on all songs in a library, but this applies the EQ setting to the song, NOT the device being used to play the song. If I am playing a song through the Mac OS Music app it's likely playing through a specific output device like a connected speaker or via AirPlay to another device/speaker. Different output devices have different playback characteristics, so changing the EQ setting on a song file makes it play back with that EQ setting everywhere, not only on the output device connected to the Mac running the Music app which is having this annoying equalization issue.

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Nov 6, 2019 8:14 AM in response to luiscr04

As I mentioned earlier, changing the EQ setting on all songs in a library applies the EQ setting to the song, NOT the device

being used to play the song. If I am playing a song through the Mac OS Music app it's likely playing through a specific output device like a connected speaker or via AirPlay to another device/speaker. Different output devices have different playback characteristics, so changing the EQ setting on a song file makes it play back with that EQ setting everywhere, not only on the output device connected to the Mac running the Music app which is having this annoying equalization issue.

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Nov 6, 2019 10:00 PM in response to DenverDesigner

I just made the transition to Catalina as well. Using a Mac Air. Having the same EXACT issue. On the new Apple Music program the equalizer isn't working. So frustrating. I'm actually regretting the OS upgrade now....


If I want the equalizer sound enhancement to work, I have to adjust (click on) one of the EQ frequency settings while a track is playing, wait a few seconds, and then the equalizer kicks in. Of course, the equalizer automatically disables before the next track begins.. What gives with that? I was so happy using iTunes and pairing my Mac with bluetooth on my home audio set up. Without the EQ, the sound is flat. There is no dynamic range or separation in the sound. If this is the best Apple can do, at least let us download the last version of iTunes so we can go back to better quality sound..

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Nov 9, 2019 2:13 AM in response to Berntadotte

Unfortunately, for decades, it's been typical for Apple to say about many reported bugs for which they don't yet have a fix, "That's an unknown problem", as if each person is the first to report it to them. Often, they'll say that to everyone who reports the bug until they have a fix.

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Nov 21, 2019 4:43 AM in response to DenverDesigner

Solution: Downgrade to Mojave or the last Apple OS you had on your system, and get the last iTunes version. I did that yesterday, and two things happened. I no longer have to pay for a MS Office subscription to get their 64 bit version, and I now have a fully functional iTunes app. with working equalizer. The Catalina OS offering is not what many of us bargained for.

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Nov 23, 2019 4:17 PM in response to Berntadotte

unfortunately, we should not have to do a song by song workaround. how many thousands of catalina casualties will it take before this unknown problem becomes knowledgeable? for all of my years as an imac owner,i am astounded and beyond annoyed at the disconnected, unconcerned support response.

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Mac OS music app equalizer not working

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