Wifi issue with Macbook pro after updating to OS Catalina

Hi, I updated my Macbook pro 2012 15" to OS Catalina and I cannot use Wi-Fi. Wierdly, wifi diagnostics doesn't get opened either. Has anyone else been facing a similar issue or know of an existing solution.

Posted on Oct 10, 2019 7:27 AM

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Posted on Oct 25, 2019 9:43 AM

"Changing what Opens at startup" suggests that you may get relief by starting in Safe Mode (hold shift at startup).


Safe mode loads a little bit of software, then does a five minute disk repair, then selectively loads the minimal set of Apple-only extensions, Not including graphics acceleration, so screen updates will be wonky and slow, but ultimately accurate. Your Userid and password is required, even if you normally auto-login.


Safe Mode takes defaults for everything it can, but changes you make in Safe Mode will "stick" in regular mode.


"Works in Safe Mode; fails in regular mode" implicates something you added.

45 replies

Oct 13, 2019 3:39 PM in response to Cipherscript

¿What model MacBook Pro by year, early mid late, screen size and processor speed?


This may be what you are showing:

 Menu > about This Mac > (System Report) > Network > Wi-Fi


Mine (not from Mojave) looks like this on a MacPro Desktop 2010:

Software Versions:

CoreWLAN: 13.0 (1375.2)

CoreWLANKit: 13.0 (1375.2)

Menu Extra: 13.0 (1380.2)

System Information: 12.0 (1300.2)

IO80211 Family: 12.0 (1200.12.2)

Diagnostics: 1.0 (805)

AirPort Utility: 6.3.9 (639.9)

Interfaces:

en2:

Card Type: AirPort Extreme (0x14E4, 0x8E)

Firmware Version: Broadcom BCM43xx 1.0 (5.106.98.102.31)

MAC Address: 00:24:36:af:94:8f

Locale: FCC

Country Code: US

Supported PHY Modes: 802.11 a/b/g/n

Supported Channels: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 36, 40, 44, 48, 52, 56, 60, 64, 100, 104, 108, 112, 116, 120, 124, 128, 132, 136, 140, 149, 153, 157, 161, 165

Wake On Wireless: Supported

AirDrop: Supported

Status: Connected

Current Network Information:

Bennet-AlderAssociates:

PHY Mode: 802.11n

BSSID: 88...

Oct 14, 2019 10:55 AM in response to Grant Bennet-Alder

It's a 15-inch Mid-2015 Retina MacBook Pro, You can easily search the support forums for similar issues even ones that contain the machine's specs, it seems like a problem that hits models of all kinds (iMacs, MacBook Pros, Mac Minis, etc) - unfortunately most of them weren't even replied once...


Here's a link for a search that contains tons of almost identical issues to this one

Oct 18, 2019 1:08 AM in response to ReindeR Rustema

It seems that my WiFi issue is restricted to one location only. Elsewhere I have no problems: in the train, at home, in coffeecorners, parliament, university. Except that one office where I am the only user under Catalina. On a lower floor in that building WiFi works. I would like to choose 'Forget this network', but that option only appears once connected, right? Perhaps there is some Terminal command to the same effect?

Nov 1, 2019 11:26 PM in response to ashwin105

Hi, I have the exact problem. Not able to connect to WIFI since I upgraded to Catalina. I was hope Apple would fix the issue with an upgrade but that did not happen. Still suffering with no WIFI.


I am currently using a MacBook Pro (13-inch, Mid 2012) with 2.9 GHz Dual-Core Intel Core i7.


System Report > Network > Wifi as under:


Software Versions:

CoreWLAN: 13.0 ((null))

CoreWLANKit: 13.0 ((null))

Menu Extra: 13.0 ((null))

System Information: 12.0 (1355)

IO80211 Family: 12.0 (1200.12.2b1)

Diagnostics: 1.0 (910)

AirPort Utility: Not Installed


Guys on this thread may have found a possible solution - https://discussions.apple.com/thread/250728478?answerId=251526924022&page=1


But, since I am an amateur, I have no idea about how to go about it beyond starting the MBP in Recovery Mode.


Any help would to appreciated.

Nov 21, 2019 7:40 PM in response to Cipherscript

I have a MBP - 13, Late 2014.


I got this issue after the Oct 15th update as well. Now, I deleted all my files, clean installed macOS Catalina... still nothing.


I still got no wifi Indicator. Cannot find wifi in network preferences and reports shows me that the wifi interface isn't available at all.



If I go to console to check wifi log, here's what I can see.



Its been a horribly wrong choice to choose public beta updates. Even after a clean stable install, it doesn't work. I will try installing Mojave back again.

Oct 25, 2019 8:52 AM in response to ashwin105

Does some one have any news regarding a solution regarding this problem? Everyone still has the same problem

-Wi-Fi is turned off

-Wi-FI icon in top meny is infinitely looking for network


IMPORTANT INFO

-After the Catalina upgrade there was NO problem

-After the small update on 15 october the problem occured!!


Possible solutions suggested:

-Create another location (Wi-Fi is not listed, no solution)

-Remove the Wi-Fi with the (-) sign and then add it again (Wi-Fi is not listed, next step, re-install Mac OS Catalina)

-After re-installation Wi-Fi is still turned off (no solution)


Other solution suggested:

-Creating new SSID's (I can't see any of the 15 SSID's in range, why create a new one?)


Someone got it fixed.....but:

[chuck abrams] Mentioned on the forums, that he went to the genius bar, they did something regarding something that was opening upon start, something was doen, issue resolved..........but the thing that caused it was not mentioned :O :(


Everyone with these problems have the same software versions

CoreWLAN 13.0 (null)

System Informatiom: 12.0 (1355)

IO80211 Family 12.0 (1200.12.2b1)


@Applesupport Is there still no solution for this problem? Anyone? #Applepleasesolvethisasap




Nov 16, 2019 3:28 PM in response to Grant Bennet-Alder

Thank you for the reply Grant, but with all due respect.....'a commonly-suggested "fix" is to try in Safe Mode.' That's like saying something without saying anything. Some have already tried that but with no luck or no idea where to look or what to look for.


We are hoping that people can give us suggestions that are a bit more specific.


I find it hard that there still is no solution for this. And I strongly agree with 175Leo193......Let Apple update Catalina and fix this. Or Apple could make a rectification that Catalina does not fully support the models that we have.

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Wifi issue with Macbook pro after updating to OS Catalina

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