I did a fresh install of Catalina on iMac loaded all my software arranged the launchpad to liking. When I reboot the icon order is lost. even app's normally in Apple's own system folders are spread across 3 pages in the launchpad. Has anyone else seen this? know how to stop it?
Thanks
Hello Gar-Bob,
Thanks for reaching out here on the Apple Support Communities! I understand that after restarting your iMac all of the icons changed position in Lauchpad. If this is correct, let's begin with some basic troubleshooting, if you haven’t done so already, and then work our way toward more complex ones. This will help us to isolate the issue further. Be sure to check and see what happens with the arrangement of the apps after each step.
1 - Restart your iMac: Go to the Apple menu in the top left corner of your screen > Restart.
2 - If the issue persists, restart in safe mode and test again: Use safe mode to isolate issues with your Mac.
3 - If still occurring in safe mode you’ll need to create a new user and test it out again. This article will show you how: How to test an issue in another user account on your Mac.
If you still are experiencing the same issues with the app arrangement in Launchpad, or if you’re seeing any error messages, let us know.
Cheers!
Thanks, I seem to have cured my issue by doing a clean install. I seemed like the best move after I discovered that I couldn't download an app from Mac AppStore
Hi Gar-Bob!
Glad to hear that you got everything resolved, and your iMac is back up and running as expected. If you have any questions down the road, we're only a message away.
Enjoy your day!
Launchpad scrambles every time I reboot
