iTunes film in watchable due to sound being out of sync

WuzuAndy,

Thanks for verifying that information for us.

In this case, I recommend following the steps outlined in this helpful article: If you can't stream or watch video content from the iTunes Store or third-party apps In addition, I recommend making sure your iPhone is updated to the latest version of the iOS software. This helps provide software improvements and enhanced security updates on your device. If needed, here's how to update the software on your iPhone: Update your iPhone, iPad, or iPod touch

Cheers!

Hi WuzuAndy,

Welcome to Apple Support Communities. It looks like no one has responded to your question. Here are a couple things that might help others answer your question:

1. Are you experiencing this behavior with more than one movie?
2. When the audio is out of sync, does it occur on both cellular data and Wi-Fi?
3. Are the movies downloaded or is it being streamed to your device?

I also suggest trying the steps in this support resource: If you can't stream or watch video content from the iTunes Store or third-party apps

Kind regards.

WuzuAndy,

We appreciate your effort and getting back to us.

I recommend contacting Apple Support to review this behavior further. You can contact them through this link here: Contact Apple Support

Best regards.