Catalina: Finder not refreshing with new items.

So, I've seen this happen a few times now. Items saved from (primarily) Adobe products to locations on the disk, such as the Desktop or Documents folder, among others, do not appear as icons or in the finder windows until I relaunch the Finder (I'm using "killall Finder" in Terminal). They do show up in the Adobe file save/open dialogue boxes, though.


I'm not certain this is an Adobe-related issue, but those are the pieces of software I've been using.


I don't have a terribly congested desktop or file system, but it does interface with a couple network shares. I saw a Mojave-related thread from a little while back which suggested deleting the com.apple.finder PLIST, but that file's not present in any of my libraries.


Any help would be appreciated... Although periodically killing the Finder is somewhat satisfying, not knowing that it should be done until I notice a problem is, well, unsettling!


Other info: iMac 5K, 2017. 64GB RAM, various peripherals (2 external hard drives, network shares, OWC thunderbolt 3 dock, Dell secondary display using TB3/DisplayPort adapter).


Thanks! :D

iMac Line (2012 and Later)

Posted on Oct 10, 2019 12:39 PM

Reply

Similar questions

96 replies

Jan 15, 2020 7:32 AM in response to Sambarbadonat

I'm still seeing this issue--as well as periodic Finder hangs during relaunch or very slow response when doing copy/move operations of large numbers of file (+300 files at a time).


One recurring theme here is the number of networking/external drives/connectivity issues in some of the replies here. I'm wondering if the Finder issue is related to a lag in those connections.


The machine I'm using is connected to 6 shares on 2 different servers, as well as a Time Machine HD and a storage rack HD. I haven't tried it without the networked shares (because those are necessary) but I'd be interested to hear from anyone who has tried it this way.


Thanks everyone for looking around at this.

Jan 15, 2020 7:48 AM in response to Sambarbadonat

I'm using 6 shares on 3 different servers, one of them is used for time machine backup. They work fine. I had problem with time machine and shutdown hang because of how Catalina handle old backup. After reformat and creating completely new tm backup everything is fine. I'm lucky I didn't have any important data on old one. When copying large number of files I have problem with external usb drive which have been disconnected several times. That never happened before Catalina. I also couldn't connect to drive attached to router which works without issues with any other computer and device in the house. Finder refresh don't work on system data drive. It works only if folder is under Users/UserName folder. However finder refresh works fine with network shares and usb attached drives.


Mac Mini 2018 i7, 64GB RAM, 512GB SSD.

Nov 6, 2019 2:31 PM in response to Sambarbadonat

I'm still seeing this happen from time to time--and it's getting even more frustrating than ever. Sometimes the Finder even refuses to move items, because it can somehow tell that there's something wrong with the live list. I tried to move a directory consisting of 450+ items today and it told me that the items could not be moved because some of them couldn't be found. Upon relaunching the Finder I found that there were 30 items in that folder which hadn't been added to the running total.


So far I haven't lost anything (that I know of) but if the machine gets shut down when the Finder hasn't loaded a complete list, which list does it operate under when restarted?


What's happening to this formerly reliable file system? Does the OS need to be reinstalled from scratch?


Anyone? Beuller?

Nov 20, 2019 6:45 AM in response to Sambarbadonat

Can anyone offer some guidance on this? I'm having to relaunch the Finder multiple times every day. It's nearly impossible to keep track of files, so I'm having to run multiple backups and cross checks with every operation to make sure I'm not missing something. Yesterday I had to tell a client to delete all of the files I sent them because they were out of sequence because Finder did not recognize that there were 150+ new files in the location I was sending from.


Anyone? Anyone?

Nov 21, 2019 5:33 PM in response to Sambarbadonat

I have a similar issue since I updated to Catalina. I see files that I created today in the finder, but when I want to include them in an email (or send through another program) and I open the finder through that program, I only see files from yesterday and older... I cannot find the file you mention, so still figuring out how to deal with it. After a while they seem to appear. Somethimes when I move them to another location.

Nov 26, 2019 7:29 AM in response to Sambarbadonat

Jumping in to say, "Same!"


I bought a new MacBook Pro, I've had it a week, and this has happened several times. File type and location don't seem to matter. I've had this happen when moving audio files, text, PDF, etc. This morning I downloaded a PDF to a Google Drive folder and I can see the file in "fan" view from the dock but when I open the folder in Finder, the PDF is not there. There just seems to be a big time delay. I haven't tried killing Finder so for me I just wait a few minutes and the file turns up. But that's still a big problem!


(And in the time writing this the file in question still isn't showing up in Finder so I'm not sure how long the "delay" tends to be)

Nov 27, 2019 9:08 AM in response to WKirkR

There are replies missing? Last I saw, 51 people flagged this as an issue. Not sure how many comments there were.

I'm curious if this has manifested in other ways for users.


I've had two issues come up since getting my 2019 MacBook that also seem like delays. One was with typing, it seemed like there was a stall and I could see all the letters I typed but in the wrong order. See screenshot example.


The other was with dragging music files from Finder to VLC and the playlist duration not updating. It would just hang at whatever duration the first track was an eventually it would correct itself if I deleted tracks. These could be isolated or unrelated incidents but they never happened on older MacBooks and Air's that I've used. This is the first time I've ever bought an Apple product for myself (the others were from jobs) so I'm disappointed to have problems less than a week in.


Nov 27, 2019 11:12 AM in response to Sambarbadonat

For me, Finder will not work on the first bootup of the day: there is no initial response when clicking on Dock icons, and when there is things open incredibly slowly (with spinning beachball action). I have to kill/relaunch Finder before things even start to begin working. This problem started after the latest Catalina update (10.15.1), on a 27" late-2014 iMac.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Catalina: Finder not refreshing with new items.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.