Catalina: Finder not refreshing with new items.

So, I've seen this happen a few times now. Items saved from (primarily) Adobe products to locations on the disk, such as the Desktop or Documents folder, among others, do not appear as icons or in the finder windows until I relaunch the Finder (I'm using "killall Finder" in Terminal). They do show up in the Adobe file save/open dialogue boxes, though.


I'm not certain this is an Adobe-related issue, but those are the pieces of software I've been using.


I don't have a terribly congested desktop or file system, but it does interface with a couple network shares. I saw a Mojave-related thread from a little while back which suggested deleting the com.apple.finder PLIST, but that file's not present in any of my libraries.


Any help would be appreciated... Although periodically killing the Finder is somewhat satisfying, not knowing that it should be done until I notice a problem is, well, unsettling!


Other info: iMac 5K, 2017. 64GB RAM, various peripherals (2 external hard drives, network shares, OWC thunderbolt 3 dock, Dell secondary display using TB3/DisplayPort adapter).


Thanks! :D

iMac Line (2012 and Later)

Posted on Oct 10, 2019 12:39 PM

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96 replies

Nov 26, 2019 7:44 AM in response to WKirkR

No acknowledgement that I've seen. I haven't found any demonstrable/repeatable cause either. Happens with every piece of software I use which generates much of any file pile. Since I'm not always checking to make sure that things are being written (haven't been in the habit of that since 1995) it's hard to determine when it starts to pinpoint it to any certain system event.


Best practice for me thus far is just to relaunch before any manual move/copy operation involving the finder, and relaunch a few times each day when any move/copy process has been completed or before one is begun.


I did notice that relaunching during a move/copy operation disrupts that operation but that the Finder leaves references to the operations which were not completed, which need to be deleted before resuming that operation.



Jan 11, 2020 11:30 AM in response to Old Toad

It's clearly a bug. It continues to happen to a small number of users, myself included, even after wiping and reinstalling Catalina on a completely clean hard drive.


The problem is determining the source of the bug. If it happened to 100% of users, it would have been fixed long before it reached the public -- those bugs are trivial to fix. Bugs that only occur under a specific set of circumstances are more difficult to track down, which is likely what allowed this issue to persist through multiple updates and betas.


The fact that it is "less than a hiccup" has no bearing on whether it is a bug or not -- it is simply a measure of how likely the specific set of circumstances are to occur. For example, I had a bug in early versions of my software that only occurred if there were a certain number of apostrophes in a paragraph. This never happened when I used the software because I write in English. As soon as a user wrote in French, the bug became immediately apparent. When I tested using his file (in French), it was trivial for me to fix the issue, but I would never have found it writing in English.

Nov 23, 2019 8:32 PM in response to Sambarbadonat

New MacBook Pro 16 w Catalina - exact same symptom. I first noticed this when using npm to generate javascript node modules. But then also noticed it with items being downloaded into the Downloads folder but not visible in Finder (but visible and with the correct permissions in Terminal).


Force quitting / relaunching Finder corrects the issue for a while. I do not have any lock on a pattern that leads to the loss of visibility. It's only documents created after the issue shows itself; all prior documents remain visible.


I'm still looking for evidence that Apple has acknowledged the issue. Has anyone found that evidence?


Kirk

Nov 27, 2019 6:31 AM in response to Sambarbadonat

Notable how many replies to this page are no longer showing up. Are they being removed, and if so, why?


New MacBook Pro 16 has this issue. Scenarios I have observed:


  • Application development, using npm install to generate libraries for javascript applications, large number of files generated, Finder cannot display them without being restarted.
  • Downloading documents via browsers to downloads folder, one shows up, then additional ones do not without restarting Finder.
  • Copying files via Thunderbolt 3 bridge between Apple laptops. Large number of files, Finder does not display without restart.


So Apple, why are you so hesitant to engage us and confirm that this is a known issue, and is targeted for 10.15.x (10.15.2? presently in beta 3)? We don't bite, but unwillingness to acknowledge and engage the community is going to ultimately bite you over time. People interpret that behavior or leadership attitude as ... arrogance.


Dec 1, 2019 11:27 PM in response to Sambarbadonat

I have seen this issue since Catalina upgrade as well. I agree with others that this is really not good. the File System is the most basic element of this OS. Apple you better get this fixed quick.


For those who are worried about files truly going missing, you can try using unix commands such as ls and ls-al in the appropriate directory in a terminal window. So far this seems to work for me. I can see the files that are missing from the Finder view of the same. Hope that helps.

Dec 2, 2019 1:16 PM in response to Sambarbadonat

This is still happening for me, and today there was a new twist: I was unable to delete or move files from the desktop. Right-clicking them and attempting to add them to a new folder resulted in an almost completed action, until the folder was moved; at that point, the files reappeared in the original place. Attempting to move them to the trash by click/drag didn't work, nor did attempts to move them using a Finder window.


Killing the Finder did nothing--relaunched using right-click + Finder button on the Dock as well as killall Finder in the Terminal. No effect.


The only solution for this was to restart.


Anyway, happy Monday!!

Dec 3, 2019 6:32 AM in response to Sambarbadonat

Same problem here with Catalina 10.15.1, I noticed yesterday downloading files from Safari that didn't show in finder, however they opened in preview and Saving a copy in preview it opened the save dialog with the download folder selected and the file is there, similar to using the "ls" in the terminal.


Also, I've Microsoft One Drive and it is detecting the files and is uploading them to the One Drive cloud, so the problem just seems to be related to visualization of the files in the Finder app.


Hope this problem will be fixed asap.

Dec 15, 2019 6:49 PM in response to Sambarbadonat

Adding another "me too" for tracking purposes.


I created a new 10.15 system volume (fresh install on a brand new drive) on a SanDisk SSD. While running from that system, I began to notice this issue when downloading files from Chrome, and copying from another machine via Airport and Terminal. I upgraded that volume from 10.15.1 to 10.15.2 (developer beta) without any improvement.


I then experienced trouble where that volume would boot my MacBook Air, but not my 2012 Mini. Since I primarily needed this drive for Mini, I eventually wiped the SSD and started fresh again. After 5 days or so of using the boot disk, I started noticing files not appearing in the Finder again.


I'll try updating to 10.15.2 again at some point, but it definitely didn't fix the problem before, and sounds like it hasn't fixed it for others.



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Catalina: Finder not refreshing with new items.

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