After loading Catalina, my university MS Exchange account stopped working. Tried deleting and re-adding. IT support at the university said it was a problem with the Mac software. Any suggestions?
Greetings Zoom49,
Thank you for using Apple Support Communities. It seems like Mail is not working after updating macOS. If it is not able to send or receive, this article should help.
If you can’t send email on your Mac
Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.
Take care.
Thanks. That was useful. The step I missed was completely deleting the old account before trying to add back in and also closing Mac mail. Problem is resolved.
Microsoft Exchange email account stopped working after loading Catalina.
