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Microsoft Exchange email account stopped working after loading Catalina.

After loading Catalina, my university MS Exchange account stopped working. Tried deleting and re-adding. IT support at the university said it was a problem with the Mac software. Any suggestions?

Posted on Oct 10, 2019 2:38 PM

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Question marked as Top-ranking reply

Posted on Oct 15, 2019 8:59 AM

Greetings Zoom49,


Thank you for using Apple Support Communities. It seems like Mail is not working after updating macOS. If it is not able to send or receive, this article should help.


If you can’t send email on your Mac


Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.


Take care.

2 replies
Question marked as Top-ranking reply

Oct 15, 2019 8:59 AM in response to Zoom49

Greetings Zoom49,


Thank you for using Apple Support Communities. It seems like Mail is not working after updating macOS. If it is not able to send or receive, this article should help.


If you can’t send email on your Mac


Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.


Take care.

Microsoft Exchange email account stopped working after loading Catalina.

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