hlpradc will damage your computer. You should move it to the Bin

“hlpradc” will damage your computer. You should move it to the Bin.


this message is popping up continully I cant select "Move to Bin" as it just pops up again. Please can someone help me with how to rectify this issue.

Posted on Oct 11, 2019 3:16 AM

Reply
2 replies

Oct 11, 2019 5:41 AM in response to shamila0579

Navigate to the following folder, and post its contents in a screenshot:


~/Library/LaunchAgents


To open that folder, copy the entire line above and paste it in the Finder's Go menu > Go to Folder... field. Make it look like this:





... and click the Go button.


A Finder window will open. Take a screenshot showing all that folder's contents, and post it in a reply. To learn how to do that please read the Appendix in the following User Tip: Writing an effective Apple Support Communities question.


Usually, there is nothing in that folder so don't be surprised to find it empty. The reason for starting with that folder is to eliminate other potential causes before proceeding with steps that will identify and eradicate whatever is affecting that Mac.


There will be additional instructions to follow and this is just the first step.


For a description of how this may have occurred, how to avoid it in the future, and for Apple's recommended actions read How to install adware.


Review your Gatekeeper settings. To learn about Gatekeeper read Safely open apps on your Mac. Gatekeeper is designed to help prevent you from inadvertently installing garbage software.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

hlpradc will damage your computer. You should move it to the Bin

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