catalina does not complete shutdown

Catalina does not complete shutdown on iMac. Desktop and menubar disappear, but Catalina Island background wallpaper remains on screen. Just sits there.

iMac Line (2012 and Later)

Posted on Oct 11, 2019 7:15 AM

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Posted on Apr 15, 2020 3:38 PM

Force quite by holding down the Power key for 6+ seconds. Then boot into Safe Mode (How to use safe mode on your Mac - Apple Support) by booting with the Shift key held down and reboot normally.

NOTE: Safe Mode boot can take up to 10 minutes as it's doing some system cache cleaning, volume verifying and directory repairing. 


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catalina does not complete shutdown

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